Cassandra Williams

Cassandra Williams is a seasoned healthcare operations and compliance leader with over 16 years of experience spanning diverse areas of patient care, clinical operations, and health technology. With a Juris Doctor (JD), LPN credentials, and Six Sigma certification, Cassandra combines clinical expertise with legal and operational acumen to optimize workflows, enhance patient access, and ensure regulatory compliance across healthcare organizations.

Her career began in assisted living and memory care, where she developed a passion for personalized patient care. Over the years, she has worked in standalone clinics, vaccination programs, mental health facilities, Medicare sales training, and public health initiatives, including the New York State Health Department COVID line. Cassandra’s broad experience has equipped her to lead high-performing teams, streamline processes, and develop innovative training programs for physicians and healthcare staff.

Currently, Cassandra serves as Senior Pharmacy Operations Manager, a role she has held for two years, where she focuses on improving operational efficiency, simplifying workflows, and supporting both patients and providers in delivering high-quality care. She is known for her ability to balance compliance, risk management, and innovation, always ensuring that operational strategies enhance the patient experience while meeting regulatory standards.

Cassandra was inspired to pursue healthcare by her mother, a dedicated nurse who cared for AIDS patients during the 1990s. That early exposure instilled in her a lifelong commitment to compassionate, patient-centered care. Simultaneously, her childhood dream of becoming a lawyer has influenced her analytical, strategic, and compliance-focused approach to healthcare operations.

A committed lifelong learner and advocate for professional development, Cassandra holds multiple degrees and certifications, including a JD from South Texas College of Law Houston, dual bachelor’s degrees from Florida State University, an AS from Indian River College, and an LPN from the Academy for Practical and Health Occupations. She is also a Phi Beta Kappa Honor Society member and continues to leverage her expertise to drive measurable improvements in healthcare delivery and organizational effectiveness.

Outside of her professional pursuits, Cassandra enjoys exploring the arts, playing sports such as soccer and basketball, and engaging in poetic writing. These hobbies reflect her creativity, discipline, and passion for expression both on and off the field.

• South Texas College of Law Houston - JD
• Florida State University - Double BS
• Quantic School of Business and Technology - MBA
• Indian River State College- AS
• Academy for Practical Nursing & Health Occupations - LPN

• Phi Beta Kappa Honor Society