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Influential Woman · Business consulting, learning, and creative services
Chandra Pinto Martinez
Creative Director, Hey Chay
Baton Rouge, LA 70812
Her Story
About Chandra
Chandra Pinto Martinez, also known as Chay, is a communications, creative development, and professional development specialist, entrepreneur, author, and educator whose career spans nearly two decades across business consulting, marketing, creative services, and education. Since beginning her professional journey in 2005, she has continually expanded her expertise, moving from graphic design and marketing into brand development, digital communications, business strategy, publishing, curriculum development, and professional training.
As Creative Director of RedSilk Media Group, Chandra has built a measurable record of helping businesses develop, rebrand, and grow. She specializes in guiding companies through brand evolutions and expansions into larger markets. Her impact is backed by verifiable client success: she maintains a 4.8 out of 5-star rating on Clutch based on client reviews, with 100% of surveyed clients willing to refer her services. Across her portfolio, she has driven increases in revenue, web traffic, and social media engagement by 30% or better for her clients.
Her results are reflected in the words of the business owners she serves. Clients praise her team for being a "one-stop shop for all our branding and marketing needs" and note that her creative efforts consistently "push us to do what we need to make our business grow." Case studies documenting these outcomes, including a 10% business growth metric for AB Tax Service and increased traffic for Camellia’s Home Care, are available on her Medium and LinkedIn pages. She maintains a 96% success rate for engagement and business growth, alongside a Customer Lifespan and Customer Lifetime Value rates exceeding 86%.
Chandra holds a Bachelor of Science in Professional Studies with an emphasis in Marketing and Communications from Brigham Young University–Idaho (December 2025) and is currently pursuing a Master of Education in Curriculum, Instruction, and Assessment with an ESL concentration at Louisiana State University–Shreveport (anticipated Fall 2027). She is certifed in Teaching English to Speakers of Other Languages (TESOL), Business Administration, and Social Media Marketing.
Her professional expertise encompasses brand development, SEO, SEM, lead generation, content strategy, data analytics, creative design, photography, digital marketing, CRM automation, AI-enabled workflows, and business consulting.
In February 2016, Chandra assumed the role of Creative Director of RedSilk Media Group, where she led creative strategy and directed branding, advertising, graphic design, photography, videography, and digital marketing initiatives. RedSilk Media Group is scheduled to conclude operations at the end of 2026, marking the close of an important chapter and the continuation of the expertise developed throughout its operation. Through her company, Hey Chay, Chandra is expanding that foundation into white-label content creation, business and marketing consulting, professional development workshops, customized training programs, curriculum and course development, editing, publishing, and select digital services, with a greater emphasis on teaching clients to understand, develop, and manage the tools and strategies that support their goals.
Her previous experience includes serving as Media Director at Capital Missionary Baptist Church, marketing and communications roles in tax services and real estate, educational technology support, and several years of volunteer English language instruction for adult learners.
She is also an author and visual storyteller. Her debut work, Autumn's Ballad: An Enchanted Love Written in the Leaves (published under C. L. Pinto Martinez through House of Chay, 2025), explores themes of change, ancestry, relationships, grief, and legacy through poetry, prose, photography, and creative expression. The book has received 5-star reviews on Amazon and Goodreads and has been highlighted by fellow indie authors as a "must-read." Forthcoming titles include Purposefully Avocado, Winter's Lullaby, and A New Dawn for Thetford Mines (2027).
Chandra attributes much of her philosophy to a lesson from a teacher: the importance of remaining true to one's core values. Her faith is central to her identity and influences how she approaches leadership, relationships, education, and service. She volunteers through The Church of Jesus Christ of Latter-day Saints, including food delivery programs and monthly meal initiatives for individuals experiencing homelessness.
As she enters this next chapter, Chandra is focused on bringing together entrepreneurship, education, creativity, and service, expanding Hey Chay's professional development offerings, continuing her publishing endeavors, and preparing for a future in education.
Her Interview
Ten minutes with Chandra
01What do you attribute your success to?
I attribute my success to faith, perseverance, family, and remembering who I am at my core. Years ago, a teacher shared advice that has remained with me throughout my life: never lose sight of who you are beneath the roles and titles you carry. As women, we often find ourselves wearing many hats, balancing responsibilities, and becoming so consumed with what we do that we sometimes forget who we are. I have learned that no title, position, accomplishment, or circumstance defines me. My name is Chandra, and remembering who I am at my core keeps me grounded, both personally and professionally.
My faith has also taught me that some of our greatest growth comes through our most difficult seasons. I have learned that God does not always remove the obstacles before me, but He gives me the strength, wisdom, and grace to walk through them. There have been moments when I felt weak, uncertain, or alone, but looking back, I recognize how often the Lord carried me through circumstances I could not have navigated on my own. My relationship with the Savior reminds me that struggle does not mean abandonment and that even our most difficult experiences can become sacred parts of our journey.
When I think about what motivates me, I think of my children, and I look to them for inspiration. I think of my parents, and I look to them for aspiration. I think of my grandparents and the ancestors who came before me, and I thank them for their perspiration. Their sacrifices, labor, resilience, and determination helped create opportunities that I now have the privilege of building upon.
I recognize that I stand shoulder to shoulder with all of these people. I carry the inspiration of those who come after me, the aspirations of those who raised me, and the legacy of those who paved the way before me. And above all, I have a Heavenly Father who lifts me when I fall, strengthens me when I am weary, and reminds me that I am never walking alone.
So, when I am asked what I attribute my success to, my answer is simple: I attribute it to all of them. I am a reflection of the love, lessons, sacrifices, and faith that have shaped my life. Whatever I accomplish is not mine alone, rather it is part of a legacy that I have been blessed to inherit, and one that I hope to leave better for those who come after me.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received is to simply stay true to who you are. A teacher I deeply admired would often pull me aside and remind me of that, and those words have stayed with me throughout my life. I've come to understand that staying true to yourself also means being comfortable with who you are, recognizing your worth, and not allowing other people's expectations to dictate the direction of your life or career.
I am also reminded of the words of Martin Luther King Jr.: "If you can't fly, run; if you can't run, walk; if you can't walk, crawl; but by all means keep moving." That message resonates deeply with me because perseverance does not always look like forward leaps or monumental accomplishments. Sometimes success is simply finding the strength to take another step, even when that step is difficult. I've always taught my students and clients that struggles and setbacks are simply stepping stones to success. It is a personal motto I continue to live by today.
I've learned that I don't have to fit into one particular box or allow a title to define my capabilities. I can be a businesswoman, a creative, an author, a student, and an educator without losing the person I am at my core. My interests may evolve, my professional direction may change, and I may take on entirely different responsibilities, but my values should remain constant. That advice has given me the freedom to grow, explore new opportunities, and redefine what success looks like at different stages of my life without losing myself along the way.
03What advice would you give to young women entering your industry?
Know what audience and demographic you want to reach and, more importantly, what problem you want to solve. Don't try to become the next mainstream guru, but instead, own your niche. Learn what makes your perspective, skills, and approach valuable. There is room for everyone to succeed, but you have to understand where you fit and what you bring to the table.
Remember that every struggle and setback is simply a stepping stone to success, so you must keep pushing forward, never giving up. Also, don't be afraid to take risks, make leaps of faith, or change direction when necessary. Evolution never looks the same for everyone, so don't try to make your career path a mirror image of someone else's, the only reflection you need to see is your own. Give yourself permission to grow, reinvent yourself, and discover opportunities you may not have initially considered.
Finally, study, study, study, and then study some more! The marketing and technology industries are constantly growing and evolving. To rise to the challenge, excel, and exceed expectations, you must adopt the mindset of a lifelong learner. Condition your mind to seek new ways to challenge yourself, step outside your comfort zone, think beyond conventional approaches, and embrace innovation. Never become so comfortable with what you know that you stop exploring what you could learn.
The goal isn't simply to stand out or stay ahead of everyone else, rather it is to continually develop your abilities, bring something meaningful to the table, and become a standard of excellence that inspires others to raise their own expectations.
04What are the biggest challenges or opportunities in your field right now?
The marketing and technology industries, as I've mentioned previously, are constantly changing, evolving, and growing. Interestingly, I believe our greatest challenges and opportunities come from the same place: growth. As professionals, we must grow alongside these changes or risk being left behind. This includes understanding emerging technologies such as artificial intelligence (AI), determining how they can be implemented effectively, and establishing best practices for their use.
Rather than being afraid of these technologies, we need to recognize that they are here to stay, but that doesn't mean we have to embrace every development without question. Instead, we should work alongside industry leaders, businesses, and educators to help shape these technologies into tools that are beneficial, ethical, and accessible rather than allowing them to become a source of unnecessary disruption or loss. I see a tremendous opportunity in training the next generation of professionals to use these tools responsibly while helping organizations establish meaningful standards for their implementation in both corporate and client-facing environments.
The current financial and political climate presents another significant challenge, but perhaps an opportunity as well. Economic uncertainty, changing trade policies, increased operating costs, and shifting business regulations make it difficult for many companies, particularly small businesses, to plan for expansion and long-term stability. In times like these, businesses cannot always rely on traditional approaches or wait for someone else to provide direction. Perhaps now, more than ever, we as business leaders must rise to the occasion, think creatively, and develop practical solutions that allow our industries and the people within them to continue moving forward.
05What values are most important to you in your work and personal life?
This is a great question because, in all honesty, my answer is the same for both: faith. My faith is the center of my life, and it influences how I approach my relationships, decisions, responsibilities, and work. I try to see people for who they are rather than through the circumstances surrounding them because we are all going through something, even when we don't know what that something may be. I believe in the Golden Rule: treating others with the same compassion, kindness, and understanding that we would hope to receive ourselves.
My goal has always been to make sure my small corner of the universe is a good place to be. It is easy to get lost in the noise, expectations, and challenges that often surround us, but I believe we each have a responsibility to make a positive difference in the spaces we occupy and in the lives we encounter. Sometimes that difference comes through a professional opportunity, a kind word, a willingness to listen, or simply treating someone with dignity and respect.
Along with faith and compassion, I believe integrity and ethics are essential, both personally and professionally. Our values should not change depending on who is watching, what situation we are in, or what we stand to gain. Ethics should not be something we practice only when it is convenient, rather, they should be the standard by which we live and conduct ourselves. Ultimately, I want the way I treat people, the work I produce, and the decisions I make to reflect the values I believe in. For me, success means very little if I have to compromise those values to achieve it.
Her Content Hub
Articles by Chandra
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