christy taylor, Director Of Business Operations on Influential Women

Influential Woman · Healthcare business operations

christy taylor

MBA

Director Of Business Operations, Phoenix Children's Hospital

Phoenix, AZ 85016

1Article published

Certifications · Degrees · Memberships

Cert Bachelor's degree Cert Master's degree Cert MBA

Her Story

About christy

Christy Taylor serves as Director of Business Operations at a children's hospital in Phoenix, Arizona. In this role, she leads teams responsible for scheduling in the surgery area and supply chain management. She also collaborates with clinical operations and strategic teams to drive departmental growth and support the opening of new hospitals, focusing on the business side of operations in the operating room environment. Christy has accumulated over 25 years of experience in healthcare and business operations, having been influenced early by her mom's career in the field. She earned her bachelor's degree, followed by a MBA, completing her education later in life after marrying young and raising her family. Christy moved to Phoenix 11 and a half years ago and attributes her professional success to putting herself out there, not turning down opportunities, raising her hand for better roles, showing her qualities and strengths, and taking leaps of faith such as relocating to a different state. She is committed to supporting her team's growth, including encouraging further education within her teams.

Her Interview

Ten minutes with christy

01What do you attribute your success to?

I attribute my success to a combination of perseverance, curiosity, and the willingness to embrace opportunities that pushed me outside my comfort zone.

My career hasn't followed a traditional path. I built a career before earning my degree, raised a family while working full time, and continued investing in my education and professional growth along the way. There were certainly challenges, but I've always believed that where you start doesn't determine where you can go.

I also credit the mentors and leaders who saw potential in me and encouraged me to take opportunities I might not have pursued on my own. Throughout my career, I've tried to remain open to learning, willing to take calculated risks, and focused on making a positive impact wherever I was.

Most importantly, I've never lost sight of the importance of people. Any success I've had has been the result of great teams, strong relationships, and working together toward a common purpose.

02What’s the best career advice you’ve ever received?

One of the best pieces of career advice I ever received was to be open to opportunities, even when they don't look like the path you had planned.

Early in my career, I was encouraged to apply for a productivity and finance role. Honestly, I didn't want it at the time because I loved being closer to operations and the hospital environment. But a leader I respected saw something in me that I didn't yet see in myself and encouraged me to take the chance.

Looking back, that advice changed the trajectory of my career. It taught me that growth often comes from stepping into opportunities that feel uncomfortable or unexpected. Some of the most rewarding experiences of my career have come from saying yes before I felt completely ready.

Today, I share that same advice with others: don't limit yourself to the path you originally envisioned. Be open, stay curious, and trust your ability to learn and grow.

Sometimes the opportunities that change your life are the ones you almost say no to

03What advice would you give to young women entering your industry?

I'd tell young women not to wait until they feel completely ready. If I had done that, I probably wouldn't be sitting here today. Some of the biggest opportunities in my career came from taking chances on myself before I had everything figured out. I'd also tell them that success isn't a race. I earned my degree later in life while raising a family and building my career. Everyone's path looks different, and that's okay. Keep learning, stay resilient, and don't be afraid to bet on yourself. The truth is, your career doesn't have to follow someone else's timeline. It just has to follow your willingness to keep growing.

04What are the biggest challenges or opportunities in your field right now?

I think one of the greatest challenges facing healthcare is sustaining and supporting the workforce. The last several years have reinforced how critical our caregivers are and how important it is to create environments where people feel valued, supported, and able to thrive. The opportunity for leaders is to invest in developing people, building resilient teams, and creating cultures where individuals feel connected to a larger purpose.

05What values are most important to you in your work and personal life?

The values that are most important to me are growth, perseverance, and investing in people. My life and career haven't followed a straight path, so I've learned the importance of continuing to grow no matter what stage of life you're in. I've also learned that perseverance often matters more than talent. Most importantly, I believe we're here to lift others up. Whether as a mother, a leader, or a colleague, I've always tried to help people see their potential and leave things better than I found them.

Her Content Hub

Articles by christy

A Director of Business Operations shares her unconventional leadership journey—from healthcare to restaurant management—emphasizing that true leadership is built on trust, developing people, and leaving a lasting positive impact on those around you.

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