Influential Woman · Healthcare Revenue Cycle Management
Corinne M. Peters
Client Coordinator, FYZICAL
Defuniak Springs, FL 32435
Her Story
About Corinne
Corinne M. Peters is a seasoned healthcare revenue cycle management professional with over 35 years of experience specializing in complex hospital claims resolution and financial performance optimization. She currently serves as a Client Coordinator with FYZICAL in Sarasota, Florida, where she manages multiple client accounts nationwide and acts as a primary liaison between clients and the organization. Her expertise includes UB-04 claims analysis, denial resolution, and the strategic use of legal basis of appeals to secure appropriate reimbursement. Known for her precision and analytical strength, she is highly regarded for her ability to quickly identify claim issues and implement effective resolution strategies.
Throughout her career, Corinne has built an extensive background across both healthcare and insurance sectors. She spent five years at Liberty Mutual Insurance Company in Massachusetts as a Senior Claims Analyst and five years at Tufts Medical Center as Division Coordinator of Pediatric Nephrology, where she supported both inpatient and outpatient billing along with administrative and research functions for a nationally recognized physician. After transitioning into receivables management in Georgia, she quickly distinguished herself by improving complex account portfolios, managing high-priority hospital accounts, and resolving long-standing billing challenges. At BCA Financial in Cutler Bay, she achieved a historic milestone as the first professional in the company’s 65-year history to reach $1 million in commissions, while also developing training processes such as claim scrubbers and appeals frameworks to elevate team performance.
In her current role, Corinne oversees client relationships across the U.S., leading regular conference calls to review aging reports, DSO performance, and denial trends while providing clear, actionable guidance on billing, coding, and reimbursement strategies. She is especially recognized for her deep expertise in hospital billing systems and her ability to interpret claims data at a highly detailed level, often resolving issues efficiently and independently. With a long-standing commitment to excellence, she consistently maintains DSOs well below industry standards, a reflection of her discipline, experience, and results-driven approach. Corinne’s career is defined by her passion for problem-solving and her belief that mastery in one’s field turns work into purpose.
Her Interview
Ten minutes with Corinne
01What do you attribute your success to?
I attribute my success to my father. He was a mathematician and entrepreneur who spoke 7 languages and had an international import corporation. I started working for him at age 11, doing overseas telexes in 7 languages, and by age 14 I was making $750 a week doing accounts payable, accounts receivable, payroll, international letters of credit to the banks, and taking samples to the airport. He taught me lots of tricks about how to do math in my head without a calculator, and honestly, 99.9% of the time I don't need one because of all the tricks he taught me. At age 16, he gave me a car wash - the first California car wash in Massachusetts - and made me manually count all the money, not just from customers but from emptying all the vacuum locks and safes and counting all the quarters. I hated that, but it taught me how to make money, how to keep money, how to count money, everything, without using a machine. He wanted me to be a professional student and stay in school forever. He was on the board of trustees at Stoneley Burnham, and even though it was $58,000 a year back then, he believed in investing in education and teaching me business principles, mathematical reasoning, discipline, and perseverance from an early age. That foundation he gave me, combined with my natural curiosity and willingness to continuously learn, has been the key to everything I've accomplished.
02What’s the best career advice you’ve ever received?
Never stop learning and always remain patient with the process. Success comes from developing expertise over time, staying curious, and continually improving your skills while remaining open to new opportunities.
03What advice would you give to young women entering your industry?
To be patient. To learn as much as they possibly can while they're working. Because that knowledge is so valuable, because you can take it anywhere you go. It's like in a little bag in your brain, like a little bag, and away you go. That knowledge goes with you, and no one can ever take it from you. So the more you can gain, the more you will gain. I've honestly coached more women into going into this industry than you can ever imagine. I have got so many people that used to be billers for me that I still keep in touch with on LinkedIn, and they thank me to this day for things that I did for them years ago, and things that I taught them years ago, and how I inspired them to become who they are today. I have one young woman who got her MBA at 26 in Miami. She is now licensed to write insurance. Her first job, she wrote insurance for United Healthcare Medicare Advantage plans in the bilingual call center, which was the only one throughout all states. I helped her through her papers and things through school and inspired her. She wanted to do exactly what I did, and I said, I have another idea. Try this. And she absolutely loves it, because I worked with her so long, I knew what she was really good at, and that she would do phenomenal, and she has. She's extremely successful.
04What are the biggest challenges or opportunities in your field right now?
The healthcare revenue cycle field is currently facing significant challenges, including increasing complexity in reimbursement processes, frequent changes in regulatory and compliance requirements, and ongoing difficulties with insurance denials and payment barriers, along with staffing and operational pressures that impact efficiency. At the same time, the industry presents strong opportunities for growth through the expanded use of data analytics and technology to improve claim accuracy, identify trends, and increase revenue recovery. There is also continued advancement in legal-based appeal strategies and process optimization that strengthens reimbursement outcomes, while creating opportunities to mentor and develop the next generation of healthcare revenue cycle professionals.
05What values are most important to you in your work and personal life?
The most important value to me is to live your best life, to really live your life and love it. You have to love what you do. If you love what you do, you never work a day in your life. I truly believe in that. Because it's like a game to me. After doing it for so long, it's solving the puzzle, and I'm intrigued by that. And I think that if you do love it, and it is your passion, you never work a day in your life. You enjoyed what you were doing. That's so important. You have to look at it and put a spin on it, because otherwise you'd be bored. You gotta make a game out of it. My game was, I know I can beat that DSO. That's just to me, it's a reflection of me and my ability. If I'm not green, and I'm not below 32, I'm not happy with myself. I also deeply value continuous learning - my main goal was to keep learning and become a sponge of knowledge. And family is incredibly important to me. I spent 4 years 24/7 taking care of my mother during her battle with metastatic breast cancer, driving her 95 miles daily for radiation, bathing her, dressing her, cooking for her, while still continuing to work. That experience, combined with my own 8-year journey as a breast cancer survivor, has given me a deep-rooted commitment to helping others and fighting for causes that matter.
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