Denise Louyakis

Denise Louyakis has served as a paralegal for 32 years, with the past 29 years dedicated to the same attorney in Shrewsbury, Massachusetts. Her role focuses primarily on personal injury cases, involving the collection of medical records and bills, client communication, and preparation of demand packages and letters to insurance companies, as well as handling probate matters as needed. She obtained her paralegal certificate from Northeastern University after her husband was diagnosed with brain cancer, motivating her to enter the field to support her three children. Denise is a member of paralegal groups and recently joined the veterans association in Sturbridge, Massachusetts, where she assists veterans with PTSD and medical appointments, drawing from her daughters' military service. For over 30 years, she has been deeply involved with brain cancer research and the American Brain Tumor Association, providing guidance to others facing similar diagnoses. She values honesty, integrity, and kindness in her work, though she notes the challenges of maintaining kindness when dealing with insurance companies and medical providers. Denise advises young women entering the field to not take things personally, as there are always other opportunities, and to develop strong organizational skills for efficiency and sanity. She appreciates the e-filing systems implemented post-COVID for streamlining court filings.