Her Story
About Erika
Erika D. Gomez is a seasoned healthcare and insurance professional who serves as a Broker Account Executive with SCAN Health Plan, where she represents the organization in the San Antonio community. SCAN is the first not-for-profit Medicare Advantage plan in her career, following her previous experience with other carriers . With nearly 20 years of experience serving the San Antonio community, Erika is passionate about educating and advocating for seniors, helping ensure they have access to appropriate healthcare coverage and services. In her current role, she manages relationships with more than 1,000 brokers across Bexar County and provides ongoing support, education, and resources to help them better serve their clients. Throughout her career, Erika has built a strong reputation for relationship management, community engagement, training, and business development. She regularly conducts broker trainings and participates in community events while working to expand doctor panels through networking and developing relationships with medical groups. Her ability to connect with people from diverse backgrounds has been central to her success, allowing her to build trusted partnerships with brokers, healthcare professionals, and members of the community. Erika is also passionate about mentoring younger women and new brokers, encouraging them to present themselves professionally, walk with confidence, make their voices heard, and develop the resilience needed to succeed. She often emphasizes the importance of expecting several “no’s” before receiving a “yes” and maintaining a positive, determined mindset along the way. Erika’s professional philosophy is grounded in professionalism, commitment, integrity, and perseverance. She takes pride in being a person of her word and believes in giving 110 percent every day, regardless of the challenges she may face. Her educational experiences at Antonian College Preparatory High School and Our Lady of the Lake University helped shape her well-rounded perspective and ability to connect with a wide range of individuals. Today, Erika continues to make an impact through her advocacy for seniors, dedication to her broker partners, commitment to community relationships, and willingness to mentor and inspire the next generation of women in the industry.
Her Interview
Ten minutes with Erika
01What’s the best career advice you’ve ever received?
The best career advice I have ever received is to expect at least 10 “no’s” before receiving a “yes.” That perspective taught me to develop resilience, keep knocking on doors, and never give up when faced with rejection or setbacks. Even on difficult days, I remind myself to maintain a winning mindset, stay positive, and focus on helping at least one person each day. Challenges may knock me down, but I believe success comes from having the determination to get back up, keep moving forward, and do so with a smile.
02What advice would you give to young women entering your industry?
My advice to young women entering the industry is to dress for the position you want, not simply the position you currently hold. Present yourself with confidence, professionalism, and purpose. Walk into every room with confidence, offer a firm handshake, make eye contact, and let your presence and voice be heard. First impressions matter, and how you present yourself can influence how others perceive your professionalism and capabilities. Most importantly, believe in yourself, speak with confidence, and never be afraid to show others what you bring to the table.
03What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field is wanting to be everywhere for everyone in person. Representing SCAN Health Plan in Bexar County while managing a network of more than 1,000 brokers. I cannot be everywhere at once, so one of my greatest opportunities is learning how to multiply my impact through effective communication, collaboration, training, and strong relationships. My goal is to build systems and empower others so I can extend my reach, support more brokers, and continue providing the level of service and leadership they deserve.
04What values are most important to you in your work and personal life?
The values that are most important to me in both my professional and personal life are professionalism, commitment, reliability, and integrity. When I give my word or make a commitment, I follow through and make sure I am there when I say I will be. I believe in giving 110% every day, regardless of whether I am having a good day or facing challenges. I take pride in being dependable, honoring my commitments, and always giving my best effort in everything I do.
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