Felecia Dixson, EA, CTRC, ATA
Felecia Dixson, EA, CTRC, ATA, Author, and National Trainer is a nationally recognized tax resolution expert with a remarkable 47-year career in the field. Her career began at the age of 15, preparing tax returns, and has included pivotal roles such as working at the Indiana Department of Revenue and later becoming a partner in a Missouri CPA firm. Today, as the Owner and President of Dixson Tax Resolution Services LLC—operating as Dixson Associates—she helps individuals and business owners across the United States resolve complex IRS and state tax issues. Felecia specializes in tax debt negotiation, wage garnishment release, lien removals, audit representation, and year-round tax support for clients who have fallen behind on filings. Her approach combines deep technical expertise with empathy, ensuring clients receive both strategic guidance and peace of mind.
Felecia is also a published author of three books, including Rising Above: Making the Shift from Survivor to Leader, which explores her career and personal journey. Her other works focus on IRS resolution strategies for professionals and optimizing business efficiency and tech stack management for CPA and tax practices, co-authored with a colleague. A sought-after national trainer and speaker, she has dedicated decades to mentoring peers through professional organizations such as TRN, NATP, ACAT, ASTPS, and NAEA, with over 35 years of service in NATP. Her expertise extends to tax oversight, practice management, and technology-driven business solutions, providing valuable guidance to both clients and fellow professionals.
Throughout her career, Felecia has managed diverse client relationships, ranging from small tax balances to over $2 million, emphasizing the importance of matching the right strategies to each unique situation. She is a Certified Tax Resolution Consultant and Enrolled Agent, guiding clients with an empathetic yet firm approach that helps them regain control of their finances. Her commitment to community and service is reflected in her role as Treasurer for the South Central Regional Veterans Group, contributing to projects such as the Veterans Memorial Park in Rolla, Missouri, and earning recognition through the Gold President’s Volunteer Service Award from the IRS Taxpayer Advocacy Panel. Known for her integrity, transparency, and results-driven approach, Felecia continues to empower clients and professionals alike to navigate tax challenges and achieve long-term financial stability.
• Writing.io
• Clear Path To Cash Professional
• Marquis Who's Who
• BQE CORE ACCOUNTING
• The Accredited Tax Advisor (ATA)
• QuickBooks Online ProAdvisor Certification 2019 - Current
• Enrolled Agent (EA)
• Certified Tax Representation Consultant (CTRC)
• Concordia College - BBA
• Ivy Tech Community College - AAS
• The Gold President's Volunteer Service Award
• TaxBuzz / CountingWorks Top 100 Professional - 2021
• TaxBuzz / CountingWorks Top 100 Professional - 2020
• Tax Buzz / CountingWorks Top 100 Professional - 2019
• TaxBuzz / CountingWorks Top 100 Professional - 2017
• Excellence in Partnering Recognition
• Certificate of Appreciation, 2003
• Certificate of Appreciation, 2001
• TRN
• NATP
• ACAT
• ASTPS
• NAEA
• NSA
• Irs Taxpayer Advocate Service
• South Central Regional Veterans Group
• Phelps Health Foundation Planned Giving Advisory Council
• Internal Revenue Service
What do you attribute your success to?
I attribute my success to a combination of persistence, integrity, and a genuine commitment to advocacy.
I built my career by staying curious, embracing continuous learning, and never shying away from complex challenges, especially when others felt overwhelmed or unsure. I believe success comes from showing up consistently, doing the work with excellence, and treating people with respect and empathy.
Equally important has been my willingness to evolve, adapt to industry changes, leverage technology thoughtfully, and stay true to my purpose of helping others find clarity, confidence, and a path forward.
What’s the best career advice you’ve ever received?
The best career advice I ever received was to stand firm in my values and never discount my expertise to make others comfortable.
I was taught that credibility is built through consistency, integrity, and knowing when to say no. When you honor your worth, set clear boundaries, and stay aligned with your purpose, the right opportunities and the right people naturally follow.
What advice would you give to young women entering your industry?
Her guidance to young women entering the field: don't quit. Accept that there will be hard days; learn from failures and persist. "I am, therefore I can.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field is helping people navigate an increasingly complex and fast-changing regulatory environment without fear or confusion.
At the same time, that complexity creates opportunity. Technology, education, and proactive advocacy allow professionals to shift from being reactive problem-solvers to trusted advisors. Those who embrace innovation, ethical standards, and clear communication are uniquely positioned to make a real impact on both their clients and the future of the profession.
What values are most important to you in your work and personal life?
Integrity, accountability, and compassion guide me in both my work and my personal life.
I believe in doing the right thing even when it’s difficult, taking responsibility for my actions, and leading with empathy. Whether I’m advocating for a client, collaborating with colleagues, or supporting those around me, these values shape how I show up and the impact I strive to make.