Glenda Hernandez

Glenda Hernandez is a Spanish Language AI Training Expert currently working with Amazon Web Services (AWS)-Ascendion and Mercor, where she specializes in data annotation, transcription review, and linguistic quality assurance for AI systems. With more than 10 years of experience in Spanish language processing and AI training data development, she supports the improvement of machine learning models by ensuring accuracy, fluency, and cultural and grammatical consistency in Spanish-language datasets. Her work directly contributes to enhancing the performance and reliability of AI-driven language technologies. Throughout her career, Glenda has built a strong foundation in both healthcare interpretation and technology-driven language services. She began her professional journey in 2001 as a medical interpreter in hospitals and emergency room settings in New Orleans, also supporting immigration-related services. She later transitioned into medical billing and coding before joining iMerit in 2017, where she became one of the founding members of its New Orleans center. There, she advanced into project management and played a key role in developing medical AI initiatives, including large-scale healthcare applications and annotation projects. Today, Glenda combines her linguistic expertise, analytical skills, and project management experience to support advanced AI development initiatives. She is highly skilled in data annotation, QA evaluation, workflow optimization, and Spanish-language localization for AI systems. Passionate about responsible AI advancement, she focuses on improving dataset quality and enabling more accurate multilingual model performance, particularly in Spanish-language applications used across global industries.