Ingrid Burch, CDP
Ingrid Burch, CDP, is the founder of Saving Grace Senior Consulting, LLC and a dedicated senior care consultant with over 15 years of experience serving seniors and their families. With a people-first approach, she provides strategic guidance for aging care decisions and transitions, helping families navigate one of life’s most challenging journeys with clarity, compassion, and confidence. Ingrid’s work focuses on truly understanding each family’s unique needs and connecting them with the right resources—whether that’s senior living options, socialization opportunities, care services, or staying close to loved ones.
Her journey in senior care began with nine years in hospice, where she had the privilege of supporting families in ICU rooms, rehab facilities, and their homes, educating them on hospice care during deeply vulnerable moments. Transitioning from advertising into senior care, Ingrid became a core-certified administrator for assisted living and has held leadership roles across organizations such as Empath Health, Astoria Assisted Living, Chapters Health Systems, and Holiday Retirement. She specializes in senior living consulting, hospice education, Medicaid and Medicare navigation, family and caregiver support, and community resource connection, always bringing clarity, dignity, and peace of mind to those she serves.
Beyond her professional work, Ingrid is committed to community service and advocacy for seniors. She leads initiatives such as “Christmas for the Elderly” and the “Parade for Seniors,” bringing joy to vulnerable populations, and serves on the boards of the Women’s Resource Center and Professional Women of Polk County, mentoring emerging leaders to lead with confidence and purpose. For Ingrid, senior care is more than a career—it is a calling. She considers it a privilege to be the trusted advisor families can rely on when they say, “I’ve never done this before, I don’t even know where to begin,” and helping them take that first step with grace and support is her greatest blessing.
• Core certification for assisted living administration
• Certified dementia practitioner
• University of Phoenix - AACOM, Communications, Marketing
• Quarter Club
• Sales Person of the Month
• Go Getter Award
• Chair of the Patient and Family Experience Committee at Advent Hospital Heart of Florida and Lake Wales Hospital
• Ambassador for the Northeast Chamber of Commerce
• Founder of Professional Women of Polk County
• Better Living for Seniors
• Parade for Seniors
• AdventHealth
• Northeast Polk Chamber of Commerce
What do you attribute your success to?
I attribute my success to my faith. I do a lot of praying, and I always ask God to lead me where He needs me. I try to do the right thing all the time, and of course, I'm not perfect, and we're not going to be perfect, but I always try to do what I feel would be better. My success would be attributed to my faith and always my integrity.
What’s the best career advice you’ve ever received?
The best career advice I've received is to do what you say you're going to do. Always follow through with what you say, and be prompt and on time, because people's time is very valuable. If somebody's waiting on you for an appointment, you're not making sure that they know that they're important enough for you to be there on time. So, follow through, be committed, do what you say you're gonna do. And always learn. I'm never done learning what I can do for my community or for my job.
What advice would you give to young women entering your industry?
I would tell young women entering my industry to surround themselves with other successful women and never be afraid to ask questions. Don't be embarrassed, because there's never a wrong question. And look up to other women instead of being intimidated or jealous. I created a group probably about 8 years ago called Professional Women of Polk County, and my goal was to bring women together in whatever business they're in, and help one another grow, and uplift, and see where we can help each other be the best that we can be.
What are the biggest challenges or opportunities in your field right now?
The biggest challenge for me with what I do is just having people take the time to understand what I really do and what all it includes. Because I'm a free service, sometimes people don't follow through, or they don't listen. So, it might just be a little bit of people not listening to understand - they listen to just hurry up and answer the question. This isn't a free service in the sense that it costs nothing - it's something that I've dedicated a lot of time into with these families. I'm more community-driven than my competition, so the challenge is getting people to see that difference and value the time investment involved.
What values are most important to you in your work and personal life?
Honesty and integrity are the most important values to me. I think it's important to do the right thing even when no one's looking, and make sure that you're setting that example for others, because if they know they can rely on you, that means everything. Your name is very valuable. You can never get a second first impression, and it's hard to repair anything that's been said about you, so you should always do the right thing all the time, even when no one's looking. Honesty and integrity go a long way with me.