Her Story
About Irma
Irma Baez serves as Office Manager and Back-Office Operations Lead at Fathom Fund, a deep-tech venture capital firm, where she acts as an Executive Business Partner and strategic force multiplier for executive leadership. With more than two decades of experience accelerating leadership velocity and building scalable infrastructure across venture capital, energy, finance, healthcare, and international risk management sectors, she specializes in translating executive vision into operational reality. At Fathom Fund, she partners closely with the team to oversee governance operations, investor initiatives, and firmwide operational execution while enhancing back-office infrastructure and driving organizational alignment across portfolio companies.
Her expertise spans cross-functional leadership, human resources, financial operations oversight, legal and contract governance, and resolving operational complexity through strategic planning, workflow automation, and standardized systems. Irma began her professional journey as an Office Assistant/Receptionist, where she quickly mastered the fundamentals of organizational efficiency. Her strong work ethic and sharp attention to detail paved the way for a transition to LifeGift Organ Donation Center. Coordinating critical logistics for organ procurement and providing vital operational assistance during hands-on organ recovery operations, she worked demanding hours in a high-stakes environment, developing an advanced foundation in operational coordination, crisis management, and cross-functional synchronization
Leveraging these diverse capabilities, she transitioned into a traditional corporate operations role with Cardinal Health as a Data Editor for the Supplyline department, where her performance led to a promotion to Senior Analyst, Clinical Specialty. Within this analytical foundation, she developed a strong command of data integrity, cross-functional reporting, and systems management. In this capacity, she audited complex clinical supply datasets for Cardinal Health to identify and resolve critical discrepancies, ensuring seamless reporting accuracy across departments. She subsequently advanced through high-impact administrative operations and leadership roles, serving as the executive support for the Executive Vice President of Treasury Management at Amegy Bank, and later holding key roles at International SOS and Rockcliff Energy. At Rockcliff Energy, she served as a vital operational anchor, demonstrating elite crisis management and execution by independently leading the seamless relocation of a 100+ employee office during the peak of the COVID-19 pandemic. Aligning executive vision with day-to-day continuity in fast-paced and unpredictable environments, Irma also acted as the operational tracker for all Environmental, Health, and Safety (EHS) initiatives, while managing critical legal and vendor compliance. In this capacity, she brought onboard over 100 and managed over 300 vendors, overseeing the execution of Master Service Agreements (MSAs) and the rigorous tracking of Certificates of Insurance (COIs) to protect corporate interests.
As the youngest of seven, Irma was raised in a low-income Hispanic household by immigrant parents, where there was limited guidance on navigating life after high school. Determined to create opportunities for herself, she took the initiative to establish her early footing in the healthcare field through an Associate Surgical Technology program before transitioning her administrative and analytical background into the corporate business environment. Driven by a mission to provide others with the guidance and support she once had to build on her own, Irma remains deeply passionate about professional development. She actively serves as a Business Lead and Mentor with Office Experts LLC, a volunteer-led organization dedicated to empowering and upskilling administrative professionals.
Outside of her professional pursuits, Irma channels her characteristic discipline and drive into an active lifestyle. An avid endurance runner who has completed over 175 5Ks, 35 10Ks, and 15 half marathons, she can be found hitting the trails early in the morning, alongside her regular routine of strength training, HIIT, and yoga. She also brings her leadership to the water as a licensed boat captain, joining the fewer than 10% of women who hold the credential, and spends her time out on the waves every week, cruising or fishing.
Her Interview
Ten minutes with Irma
01What do you attribute your success to?
What I attribute most to my success is lifting others and creating opportunities for people who may not always have someone advocating for them. Throughout my career, mentorship and supporting others have been deeply important to me because I know firsthand what it feels like to navigate growth without a strong support system.
I’ve always believed that leadership is about more than managing people, it’s about helping others recognize their potential and giving them the confidence and opportunities to grow. Whether supporting colleagues in pursuing new career paths, mentoring administrative professionals, or helping individuals navigate challenges in the workplace, I find genuine fulfillment in seeing others succeed.
My leadership style is rooted in empathy, encouragement and advocacy. I believe high-performing environments are built when people feel supported, valued, and empowered to contribute at their highest level. Anybody can hold a title, but true leadership comes from investing in people, creating pathways for growth, and helping others rise alongside you.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received was to create my own path. I learned early on that growth does not always come from waiting for opportunities to be handed to you. Sometimes you have to actively invest in yourself, build relationships, expand your network, and seek out the environments that will help you grow both professionally and personally. That advice shaped how I approach my career and personal development. Whether through networking, joining professional organizations, pursuing higher education, learning emerging technologies like AI and CRM platforms, or continuously developing new skills, I’ve always believed in staying proactive about growth. Your career path does not have to look traditional, it can evolve through experience, education, mentorship, curiosity, and the relationships you build along the way.
03What advice would you give to young women entering your industry?
My advice to young women entering operations or administrative leadership is to set the bar high and keep building toward it. Success may not happen overnight. It may take three years, five years, or ten years but every step still counts.
Do not underestimate the value of being organized, prepared, resourceful, and emotionally intelligent. In VC and business operations, the work behind the scenes is often what keeps the firm moving forward. Learn the business, understand the investors, support the founders, ask questions, and pay attention to how decisions are made.
There may be seasons where you have to take a minor setback for a major comeback, and that is okay. Life happens. What matters is that you keep your standards high, continue investing in yourself, and refuse to lower your long-term expectations just because the timeline changes or obstacles show up along the way.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in venture capital right now is navigating uncertainty while still identifying and supporting long-term innovation. Market conditions, fundraising environments, and investment priorities can shift quickly, which creates pressure for both firms and founders to adapt while continuing to grow sustainably.
In Houston specifically, another challenge is that the venture capital ecosystem is still developing compared to more established markets like Austin, Silicon Valley, or New York. However, I also see that as a major opportunity. Houston has incredible strengths across energy, healthcare, aerospace, climate tech, and deep-tech innovation and there are many people actively working to help strengthen the city’s venture infrastructure and founder ecosystem.
I also think there is a growing opportunity for administrative and operations professionals within venture capital. Many people still view administrative roles through a traditional lens, but in reality, strong operational and executive support professionals are often the backbone of a firm. They help manage communication, investor coordination, governance, logistics, execution, and the day-to-day operational structure that allows leadership teams to stay focused on strategy and growth.
As the industry continues evolving, I believe administrative professionals have an opportunity to position themselves as strategic business partners by developing business acumen, learning emerging technologies, building strong relationships, and understanding the industries they support. The operational side of venture capital is just as important as the investment side because strong infrastructure is what allows firms and founders to scale successfully.
05What values are most important to you in your work and personal life?
One of the values that matters most to me, both professionally and personally, is respect. I strongly believe people should never be valued based solely on their title, education level, or position within an organization. Every individual contributes to the success of a company, from the executive leadership team to the employees working behind the scenes to keep operations moving forward. Throughout my career, I’ve always tried to treat everyone with the same level of kindness, professionalism, and respect because I understand what it feels like to want to be seen, valued, and heard. The people doing the day-to-day work, often quietly behind the scenes, are the foundation of any successful organization.
I also value genuine human connection and communication. As technology and AI continue transforming the workplace, I think we sometimes forget the importance of simply speaking with one another, building relationships, and creating meaningful connections. There is real value in having a voice, listening to others, and making people feel acknowledged and respected beyond a screen or transaction. As I continue growing in my career and aspire toward senior leadership roles in the future, one thing I never want to lose is humility, gratitude, and the ability to connect with people in a genuine way. No matter the title, I believe great leaders are the ones who make others feel respected, appreciated, and empowered.
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