Kathryn P. McCaskill, MHA, LSSMBB

Kathryn P. McCaskill, MHA, LSSMBB, is a healthcare operations and transformation leader specializing in strategic operations, artificial intelligence (AI) governance, business intelligence, operational excellence, and enterprise process improvement. She serves as a Business Operations Analyst at Sentara Health in Virginia, where she supports contracting, vendor management, revenue generation, cost-of-care initiatives, and enterprise digital transformation. With approximately five years of experience in healthcare, including four years dedicated to healthcare data analytics, Kathryn has worked across both payer and clinical operations, applying data-driven strategies to improve organizational performance. She has led the implementation and optimization of the Icertis Contract Lifecycle Management (CLM) platform, reducing manual processes and strengthening governance, while advancing responsible AI adoption to enhance workflows, improve operational efficiency, and support employees rather than replace them. Her accomplishments include reducing contract turnaround times by 41%, directing the migration of more than 1,500 enterprise contracts into Icertis, modernizing executive reporting through business intelligence and automation, and leading process improvement initiatives that increased operating room utilization and strengthened healthcare operations.

Kathryn combines technical expertise with a collaborative leadership style grounded in Lean Six Sigma, Agile methodologies, and continuous improvement. A Lean Six Sigma Master Black Belt, Certified Agile Leader, professional mediator, mentor, and educator, she has extensive experience leading cross-functional initiatives involving healthcare analytics, AI governance, business systems, vendor management, workflow redesign, and strategic transformation. Her work focuses on helping healthcare organizations improve quality, efficiency, financial performance, and patient outcomes by translating complex operational challenges into scalable, sustainable solutions. Kathryn earned a Bachelor of Science in Health Services Administration from Old Dominion University and a Master of Health Administration from Eastern Virginia Medical School, where she graduated with academic distinction and was inducted into the Upsilon Phi Delta National Honor Society for healthcare management.

Kathryn's commitment to healthcare extends well beyond her professional career. Inspired by her experience navigating the healthcare system as the parent of a child with a rare disease, she has dedicated her career to improving healthcare through patient-centered innovation, operational excellence, and compassionate leadership. She is actively involved in community service through organizations including Edmarc Hospice for Children, the River Ellis Foundation, and the CHKD Bereavement Parent Advisory Council. Kathryn is also reestablishing her nonprofit organization, the Children's Adaptability Network, a 501(c)(3) dedicated to supporting children with complex medical needs and helping families navigate Medicaid waiver programs and healthcare resources. Guided by the principles of integrity, accountability, honesty, and servant leadership, Kathryn remains committed to building healthcare systems that deliver measurable organizational value while improving the lives of patients, families, providers, and communities.