Maurissa Jones

Maurissa Jones is a Vice President of Mutual Funds Operations at BNY, based in Pittsburgh, Pennsylvania. With over 11 years of experience at BNY, she has built her career from a temporary contract role into senior leadership, progressing through multiple operational and team leadership positions. She currently leads a team of 12 professionals and oversees mutual fund operations with a strong focus on efficiency, risk reduction, and continuous process improvement.

Throughout her career, Maurissa has been recognized for her leadership in operational excellence, people development, and innovation, particularly in integrating AI and digital tools into traditionally manual workflows. She is known for building strong, high-performing teams across global locations, including Pittsburgh, New York, Canada, and India, while fostering a culture of accountability, collaboration, and employee empowerment. Her work has also contributed to award-winning team achievements within BNY, reflecting her emphasis on mentorship and organizational impact.

Maurissa earned her Bachelor’s Degree in Business Administration and Accounting from Penn State Greater Allegheny. She is passionate about leadership development and mentoring emerging professionals, particularly within finance and operations. Her career is defined by steady advancement, adaptability in a rapidly evolving financial services environment, and a commitment to modernizing processes while supporting the growth and success of her teams.