Michelle Milone, MBA, MIS, CSM, CPOSP
Michelle Milone, MBA, MIS, CSM, CPOSP, is a seasoned Product Owner, Agile enthusiast, and college professor with over 15 years of experience delivering enterprise software solutions across healthcare, insurance, compliance, and retail domains. She excels at translating business strategy into actionable development work, managing stakeholder expectations, and driving high-performing, cross-functional teams. With deep expertise in regulatory environments including Medicare, Medicaid, and HIPAA, Michelle has consistently led initiatives that optimize workflows and enable enterprise transformations. In addition to her professional work, Michelle is a dedicated educator, serving as an adjunct professor of Computer Science at Hillsborough College. She has supported students both in-person and online, fostering their success by creating engaging learning experiences and leveraging technology to facilitate coursework. Michelle’s background also includes leadership roles in project delivery and business analysis, where she has effectively managed backlogs, coordinated releases, and guided Agile teams through complex software implementations. Michelle holds an MBA and a Masters' in Information Systems. Beyond her professional achievements, she enjoys spending time at the beach and cherishing moments with her two daughters. Known for her positivity, inclusivity, and focus, Michelle combines technical expertise with a collaborative, people-centered approach that empowers teams and inspires growth.
• Fixed Income Fundamentals
• University of Phoenix- MIS
• Volunteer with Rescue Animals of Florida
What do you attribute your success to?
I attribute my success to being a hard worker and intentionally building a life that I love. I focus on putting consistent effort into everything I do while aligning my work and personal life with my values and passions.
What’s the best career advice you’ve ever received?
Whatever you do, do it the best you can. If you make coffee, you make the best darn cup of coffee out there.
You will absolutely have bad days. You can't unpack there and remain forever. You have to pick yourself up, dust yourself off, and keep moving.
Always double check that you are on 'mute' before you say anything negative when in a meeting.
What advice would you give to young women entering your industry?
The disparity between women and men in the workforce has improved, but it certainly is not where we need it to be. So, I say to you: never shy away from jobs that may have typically belonged to men. You may find yourself as the only woman in a meeting full of men, so you may have to stand taller, speak more assertively, and never let anyone speak over you. Show them the skills you have, the knowledge you possess, and the value you bring. Even if it takes a neon sign, don't let them forget.
What are the biggest challenges or opportunities in your field right now?
The rapid evolution of AI. The way news outlets talk about AI, it sounds like some software you download to your computer to do incredible things. It's a little more complicated than that. I think it is important to understand more about what companies want AI to do and ponder if this new concept is being used appropriately. As Ben Parker (Peter's uncle) said "with great power comes great responsibility."
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are kindness and empathy. I strive to treat others with respect, understanding, and compassion, and I believe that fostering these values creates stronger relationships and a more positive environment.
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou
Locations
Hillsborough College
Zephyrhills, FL 33541