Monica Campbell
Monica Campbell is an accomplished Implementation Project Manager with a strong background in project management, client relations, and process optimization. Currently leading AI and project implementation initiatives at Outbound Funnel, she combines analytical precision with strategic foresight to deliver innovative solutions that drive organizational efficiency. Over the course of her career, Monica has successfully managed complex projects for global organizations such as Edenred Pay USA and ADP, where she streamlined implementation processes, improved client experiences, and fostered cross-functional collaboration across technical and business teams.
Born and raised in Colombia, Monica moved to the United States at 19—a life-changing decision that set the foundation for her professional and personal growth. She earned her Bachelor’s Degree in Spanish Language and Literature from the University of Central Florida, where she made the Dean’s List twice and became active in leadership and development societies. Her entrepreneurial spirit also led her to start a rental car company early in her career, demonstrating her drive, adaptability, and ability to take calculated risks.
Outside of her professional endeavors, Monica is deeply committed to community service and personal wellness. She volunteers at her local church and with the Orlando Outreachers Organization, helping provide essential support to vulnerable populations. In her free time, she enjoys working out, gardening, being outdoors, traveling, reading, and exploring new restaurants. Balancing a demanding career with personal passions has been one of her biggest challenges, but it’s also where she finds her greatest fulfillment—continuing to grow both as a leader and as a person.
• Google Project Management Professional Certificate (v2)
• University of Central Florida - BA
• Dean's list-University of Central Florida
• National Notary Association
• Financial Peace University
What do you attribute your success to?
I attribute my success to my unwavering faith in God, which has guided and strengthened me through every challenge and opportunity.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that not everything will be perfect—and that’s okay. I’ve also learned the importance of truly listening more, as it opens the door to growth, understanding, and stronger connections with others.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to believe in yourself and take that first step—just try. Even if things don’t work out the first time, don’t be discouraged. Learn from the experience, grow, and try again. Every attempt brings you closer to your goals.
What values are most important to you in your work and personal life?
The values most important to me, both in my work and personal life, are honesty, transparency, and empathy. I believe in communicating openly, acting with integrity, and approaching every situation with understanding and compassion.
Locations
AI Manager
Orlando, FL 32822