Nelly Alex Guzman

Support/Intake Specialist
Humanitarian Work
Austin, TX

I currently work with World Relief as a Support/Intake Specialist, a role I've held for about 17 months, though helping others has been my life's mission long before this official position. I spent over 20 years in media, including 15-17 years with Univision where I was lead anchor from April 1996 to 2017, and also served as executive producer and was news director for 4 years. After leaving Univision, I joined Telemundo where I launched the first-ever weekend newscast in San Antonio, a groundbreaking initiative in the station's history. Throughout my media career, my kids practically grew up at the TV station - my two kids would nap on the carpet next to the weather wall area while I delivered newscasts, and during storms my son, the youngest one would sleep under my desk while I produced. It was a lot of sacrifice, but I was able to use my platform to help so many people by making calls to district attorneys, police chiefs, and others on behalf of community members who didn't have that power. Now in humanitarian work, I'm passionate about helping refugees navigate their difficult situations, especially as they face challenges like the recent removal of SNAP benefits. I have a strong foundation in mass communication and social work, and being bilingual allows me to connect with and support diverse communities. My expertise lies in communication and supporting others - whether through news or direct humanitarian assistance, my mission has always been to help.

• Mass Communication from Corpus Christi

• Women's shelters

Q

What do you attribute your success to?

Losing my parents at a young age required me to grow up quickly and develop resilience beyond my years. I chose to focus on my education, understanding early on that my future depended on my determination, discipline, and belief in myself.


The challenges I faced shaped me into the strong, compassionate woman I am today. Those experiences not only built my character, but also deepened my ability to connect with others who are navigating hardship. They taught me strength, empathy, and the importance of perseverance — qualities that continue to guide both my personal and professional life.


Q

What’s the best career advice you’ve ever received?

The best advice I received was to “lead with integrity — because your reputation will enter every room before you do”.


Q

What advice would you give to young women entering your industry?


You will face challenges — this industry is demanding and far from easy — but don’t give up. If you fall, rise with determination and keep moving forward. Persistence is essential, but so is trusting your heart and staying true to your purpose.


There is a phrase in Spanish that I often repeat to myself during difficult moments: “Sí se puede” — it means, “you can do it”.” That mindset has carried me through many seasons of challenge.


Remember, obstacles are not setbacks; they are preparation. Every difficult moment builds the resilience, strength, and perspective you will need for your next chapter. Don’t run from adversity — grow through it.

Q

What are the biggest challenges or opportunities in your field right now?


The biggest challenge is change, but the biggest opportunity is leadership within that change. Those who remain adaptable, ethical, and mission-driven will shape the future of the field.”


Q

What values are most important to you in your work and personal life?

Integrity, compassion, and dedication are the values I prioritize. They guide how I approach challenges, build relationships, and contribute positively to my community and workplace.”


Locations

Humanitarian Work

Austin, TX

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