Her Story
About Rhonda
I've spent over 25 years in the IT industry, building my career from the ground up. My journey began in the Northern Virginia area, where I worked on top secret contracts with major companies including Lockheed Martin, General Dynamics, and General Electric. A pivotal moment in my career was transitioning to CENTCOM, where I worked at McDill Air Force Base managing all IT operations. One of my proudest achievements there was really maturing their ITSM organization, helping them understand IT service management and the practice of it, which made a huge improvement in their ability to move forward with technology and innovation. For the past 4 years, I've served as the Deputy Program Manager supporting the Army Corps of Engineers IT services, overseeing a team of 1,200 staff members. My responsibilities range from program management to technical exchange meetings on innovations that help the core move forward with technology. In this role, I'm particularly proud of stabilizing the network so that it can now be migrated into a cloud environment. My day-to-day stretches from the program management office to technical exchange meetings on innovations that can help the Army Corps of Engineers. I hold PMP and ITIL Expert certifications and follow both organizations. Looking ahead, I plan to retire in about 5 years, but until then, my goal is to continue contributing as much as I can to ensure success for USACE and any other program I'm managing, particularly in government and military environments.
Her Interview
Ten minutes with Rhonda
01What do you attribute your success to?
I attribute my success to a lot of hard work and really good, open communication. Unfortunately, sometimes it means sacrificing time to put forth your best effort when it comes to your career. Some of it is just being in the right place at the right time, but even that being at the right place at the right time is because somebody knows your name. It's all about hard work and making sure that you make those connections, and you do a lot of communication, and you network.
02What advice would you give to young women entering your industry?
Work hard, it pays off. People think that, oh, I'm working so hard and it's not gonna pay off, but it does. It may not be immediately, but in time, it definitely pays off.
03What are the biggest challenges or opportunities in your field right now?
It depends on which side of the spectrum you want to be on. When it comes to technology, I would say the biggest thing is keeping up with it, making sure you're keeping up with the right certifications and that you have the knowledge, because it moves so fast from the technical side of things. From the more administrative type of side of things, I would say in my field, just really understanding process and whatever process mechanism you choose, whether it's Six Sigma, whether it's ITIL, whether it's PMP, and just maintaining that knowledge as well. When you go and look for a job and you type in those particular certifications, some of them are far and few between, so it kind of gives you a little bit of a leg up. Even if you do it on your own and you pay for it, it can be an advantage.
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