Samantha (Welch) Gordano, PHR, SHRM-SCP, EdD, Founder/HR Consultant on Influential Women
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Influential Woman · Human Resources Consulting

Samantha (Welch) Gordano, PHR, SHRM-SCP, EdD

Founder/HR Consultant, Dead Canary HR Consulting

Schertz, TX 78154

3Articles published
2Awards received

Certifications · Degrees · Memberships

Degree Grand Canyon University - EdD, Organizational Leadership Degree University of the Incarnate Word - MS, Organization Development and Leadership Degree Drexel University - MS, Library and Information Science Degree New Jersey Institute of Technology - BA, History Cert Trauma Informed Workplace Leader Cert SHRM Senior Certified Professional (SHRM-SCP) Cert Professional in Human Resources (PHR) Cert Talent Sourcing Cert Generative AI in HR Cert Generative AI, Recruiting, and Talent Acquisition Cert Strategic Human Resources Cert Human Leadership Cert Creating a Positive and Healthy Work Environment Cert Distruptive Lean Six Sigma Yellow Belt (ICYB) License License No. Cert_cn8tqx0g, Member Society for Human Resource Management Member Human Resources Advisory Member Texas Library Association Member Omicron Delta Kappa Member Alpha Chi Member Golden Key International Honor Society Member Public Library Association Member American Library Association Member Association of College and Research Libraries Member Texas Council of Academic Libraries Member Library Leadership and Management Association

I stopped caring for my customers, doing the job but getting no satisfaction. That's when I realized my passion had shifted from external to internal.

Samantha (Welch) Gordano, PHR, SHRM-SCP, EdD · In Her Own Words

From How She Did It Explore All Topics

An MS diagnosis forced me to redefine strength; not through physical stamina, but through the quiet, unshakeable courage to lead from within my own vulnerability.

How She Found Strength in an Unexpected Place

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In Conversation

Samantha Gordano for Bold. Brilliant. Unstoppable.

Read the transcript Interview

Samantha (Welch) Gordano, PHR, SHRM-SCP, EdD: Speaker: Samantha Gordano, Founder - Dead Canary HR ConsultingSamantha Gordano: you're a part of what is going on and you are working towards improving things.What does being an Influential Woman mean to you?Samantha Gordano: It means you're a part of the development, the progress, and the solutions. Um, it means you're not just sitting back and waiting for things to happen to you, you're a part of what is going on and you are working towards improving things. Uh, you, you really, that is where you're putting your influence into everything is by being evolve, being forward thinking and making sure that you are helping, that you are helping your entire community, especially those of us. Females in any professional space, um, build each other up. Instead of tearing each other down or thinking of everything as a competition.What's one piece of advice you would give to younger women chasing their dreams?Samantha Gordano: Have more confidence in yourself at a younger age. I really, really wish that when I was just getting out of undergrad, I felt confident. That I could do what I wanted to do, and that I had a passion. Honestly, I'm one of those women who was following my mom's passion. She wanted to be a lawyer, she couldn't do it. I was the one who was going to live out that dream and That's just me adopting somebody else's ideas. I wasn't confident enough to stand on my own and say, but that's not what I do, um, you know, and I was in a much better place actually when I transitioned careers from librarianship after 17 years of being a librarian, which I loved, but I outgrew. It wasn't where I was anymore. I was completely engaged in the employees, and that's what I wanted to be because it made me happy, and it was so much easier to do that than it was to drop out of law school and say, hey, I'm gonna go to library school. Um, I just Be confident. Be confident that you know what you want, actually, if, if it's giving you anxiety to think about doing this for the rest of your life. You're not where you need to be, and it doesn't mean that you can't end up there later. But it doesn't mean that it's the right place for you now, and just be confident that you know yourself well enough to make those decisions.

Full transcript available

Her Story

About Samantha

Samantha (Welch) Gordano, PHR, SHRM-SCP, EdD, is a seasoned HR and People Operations leader whose career uniquely bridges the worlds of information science and organizational performance. Initially pursuing a path in law, Samantha discovered during her first year of law school that her true passion lay elsewhere. She pivoted to librarianship, drawn to the rigor of research and knowledge management, and spent 17 years honing her skills in public and academic library environments. A lifelong learner, she approaches every challenge with curiosity and rigor, translating complex systems into scalable, data-driven solutions that enhance clarity, compliance, and organizational efficiency.

After relocating to Texas a decade ago, Samantha began focusing on employee relations within library systems, identifying knowledge gaps among staff who had never worked in libraries. Advancing her education with a second master’s in Organizational Development and Leadership, she realized her true calling: creating workplaces where employees look forward to coming to work and feel genuinely supported. Her experience spans manufacturing, healthcare nonprofits, IT, call centers, and extensive public and higher education library environments. Leading large teams during the pandemic cemented her commitment to improving employee experience, as she guided staff through unprecedented challenges while maintaining morale and engagement.

Samantha is the Founder of Dead Canary HR Consulting, where she provides organizational leadership guidance and leads the ethical, professional integration of AI in human resources. She collaborates with major AI companies to ensure high-quality, compliant HR content and provides transactional HR support for nonprofits and small-to-medium businesses lacking in-house HR expertise. Beyond her consultancy, she dedicates significant time to pro bono work, offering policy guidance and assisting disabled individuals in navigating accommodation processes. Samantha’s work blends technical rigor with radical empathy, empowering organizations to build transparent, efficient, and human-centered workplaces.

Her Interview

Ten minutes with Samantha

01What do you attribute your success to?

Being very, very stubborn, it's partially because my librarian's heart, the fact that I'm curious when I find something I don't know, and I'm curious about, I go research it, because that's what I gotta do. Also, just the ability to kind of pivot as needed and handle chaos, and just keep going, not let it stop me. You know what? It's... you can't say, oh no, that can't happen, alright? It's already happening, so you have to move forward. I am stubborn and determined, and I'm gonna learn as I go where... when I need to, and just... make it happen. You just can't give up.

02What’s the best career advice you’ve ever received?

Systems serve people, and having to remember that systems serve people, and it's not the other way around. We're not there to make the system succeed. The system is supposed to be there to make us succeed, to make everybody succeed, otherwise it's broken. You can't wait for that opportunity to lead, you have to really take it on yourself to put yourself out there and say, no, I want to be making a difference. This is something I care about, we're gonna do it. And if we see a problem in the system, we're not just going to complain, we're going to proactively be part of the solution for that.

03What advice would you give to young women entering your industry?

Always be learning, don't shun new technologies, try to learn it and integrate it, because it doesn't help to resist it but remember that it's their humanity and their emotional intelligence that really makes a difference in the quality of service they're providing and how much they're going to impact people's lives. It's about building an inclusive table. You have the seat at the table, it needs to be next, that only comes from the human being active in there, getting involved and making sure that it's happening. So adapt the technologies, learn the technologies, but do not lose your humanity.

04What are the biggest challenges or opportunities in your field right now?

AI is absolutely the biggest challenge and opportunity on both sides. It should be the biggest opportunity in the world - we have a historic opportunity to actually be insanely inclusive and bridge that gap, especially for me in disability and people's ability to operate at peak potential. There's so much potential there, but what we see is people just kind of slapping it on there and going without knowing how it functions, knowing what it's going to do, and not thinking about those impacts. If you don't put the work into it, you don't customize it, you're gonna be dealing with different levels of bias, things are not going to be functioning properly. People are going to trust this without having insight into it, because if you didn't give it the information it needs, it doesn't know - it only knows what you tell it. I see so many of these software firms, all the tech bros are just throwing it out there without thought to what those actual impacts are, which is why I am so actively involved in the testing and training to try to make better quality and make sure that those questions are raised. We need that in every field right now.

05What values are most important to you in your work and personal life?

Inclusion is really huge. Ensuring that inclusion isn't just a buzzword they're throwing out there, that it's the lived reality in the organization, and I consider that personally as well. I have a service mindset that, again, comes from the background and from what I saw in my doctoral thesis, just from our entire profession as librarians, we get our satisfaction from helping people and making people's lives better. That is always going to matter to me, and that's probably the hardest thing I've found when I'm working in private sector. I want to make sure that I'm helping people, that's why I want to work with the employees and make their lives better, because then I'm helping. I'm not just after a profit, you know? I'm never going to be that person who's just looking for money. I get all my value from being useful and being helpful and making things better.

Her Content Hub

Articles by Samantha

A candid exploration of systemic collapse, female solidarity, and the exhausting realization that our collective survival depends on showing up for each other—even when we're running on empty.

In a world where the "linear career" is a 20th-century relic, this article challenges women in business to stop waiting for perfect clarity and start navigating the fog. By blending blunt professional insight with a "portfolio life" perspective, it explores how to lead teams through uncertainty without sacrificing your soul or your sanity.

Forget the "gold watch" retirement fantasy our parents promised; the modern job market is a chaotic, evolving landscape that requires us to trade soul-crushing stability for authentic satisfaction.

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