Stenia K. Reid-Hall

I've been with the federal government for 25 years, with the next month marking that milestone, and I've been in a leadership role for 16 years. I started my career with the Social Security Administration as a claims representative through a cooperative education program while completing my bachelor's degree at Florida Atlantic University in fall 2001. I pursued my master's in public administration in 2008 and then embarked on my doctoral journey in 2009, though I had to pause and restart in 2012 due to my son's medical issues, finally completing my doctorate from Walden University in May 2017. As a hearing office director, I oversee the daily operations of the hearing office, working alongside supervisors who oversee employees and collaborating with administrative law judges. My duties as a public servant are to ensure that decisions are being made in a timely manner, that employees are being treated fairly and equitably, and to pass on information to employees in a timely manner while conducting monthly staff meetings. We work for the people at the hearing level, serving those applying for various types of benefits whether retirement or disability, getting their files ready for hearings so judges can make decisions on their cases. My career has evolved over the years, and while I didn't expect to still be here 25 years later, I've come to love what I do and have the passion for it.