Susan Kelly, MS, MA
Susan Kelly, MS, MA, is the Founder and Lead Instructional Designer at Training Solutions Redefined, where she helps small businesses create training that saves time, supports employees, and delivers measurable results. Her biggest accomplishment is starting her own business, which allows her to combine her passion for learning with a commitment to helping organizations succeed. With dual master’s degrees in Instructional Design and English and over a decade of experience, Susan began her career as an English teacher before transitioning into instructional design. Her work reflects a dedication to aligning training with real business needs to drive performance and lasting impact.
Through Training Solutions Redefined, Susan manages the full training lifecycle—from needs analysis and strategic design to development, implementation, and evaluation. Her portfolio includes SCORM-compliant training for the U.S. Navy, streamlined onboarding programs, and impactful microlearning solutions for small businesses. Susan combines instructional strategy with creative design, using tools such as Articulate Storyline, Rise, and Camtasia, to produce training that is not only visually appealing but also highly effective.
Outside of her professional life, Susan enjoys spending time at the beach, caring for her animals, working out, and engaging in outdoor activities. She believes that a balanced life fuels creativity and professional success. With a dedication to excellence and measurable results, Susan continues to redefine instructional design for businesses seeking smarter, more efficient learning solutions.
• Professional Scrum Master™ I (PSM I)
• APTD
• University of North Alabama - MS
• Northwestern State University of Louisiana - MA
• Radford University - BS
What do you attribute your success to?
I attribute my success to perseverance, a steadfast commitment to pushing through challenges, learning from setbacks, and continuously striving for growth. This mindset has allowed me to overcome obstacles, adapt to change, and achieve my goals with resilience and purpose.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to never give up no matter the obstacles. Challenges are an inevitable part of any professional journey but persistence turns setbacks into opportunities for growth. By staying committed, seeking solutions, and maintaining a positive mindset, I’ve been able to overcome difficulties, sharpen my skills, and open doors to opportunities I might never have imagined. This determination has taught me that success is rarely instantaneous; it comes through patience, hard work, and the refusal to quit.
What advice would you give to young women entering your industry?
I would advise young women entering my industry to earn a degree in industrial design, actively build and maintain a strong professional network, and keep their portfolio current. A well-maintained portfolio not only showcases your skills but also demonstrates your growth, creativity, and dedication, making it easier to seize opportunities and stand out in a competitive field.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is getting my business name out there. At the same time, this challenge presents a significant opportunity to build brand recognition, connect with the right audience, and establish a strong presence in the industry through strategic marketing, networking, and consistent quality work.
What values are most important to you in your work and personal life?
The most important values to me in both my work and personal life are honesty and reliability. I believe in always being truthful and doing what I say I’m going to do, as these principles build trust, strengthen relationships, and create a foundation of integrity that guides every decision and action I take.
Locations
Training Solutions Redefined
Navarre, FL 32566