Toni ONeill
Toni O’Neill is a dynamic sales and marketing leader with a proven track record of driving business growth and customer engagement across multiple industries. Currently serving as the Director of Sales and Marketing at Community Disposal Services in Jacksonville, Florida, Toni is known for her innovative approach to building brand visibility and fostering strong client relationships. Her leadership in the waste management sector is rooted in a deep understanding of operational efficiency, community engagement, and customer service. Through creative campaigns and a hands-on approach, she’s helped establish Community Disposal as a trusted local provider.
With a background that spans insurance, real estate, and executive support, Toni brings a versatile skill set to every role she takes on. Her experience as a regional manager at ZRS Management and as an insurance agent has honed her strategic planning, leadership, and client education abilities. A graduate of the California School of Culinary Arts, Toni’s passion for creativity, attention to detail, and excellence in service permeates all areas of her professional life. She continues to inspire others with her drive, integrity, and commitment to making a positive impact in her community.
• 0214 - Life & Variable Contracts Insurance Agent
• California School of Culinary Arts
• Bold City Professionals
• Disabled American Veterans
• BNI
What do you attribute your success to?
I attribute my success to a strong work ethic, adaptability across industries, and hands-on learning from business owners that taught me far more than any degree. Working full-time while attending culinary school at night instilled grit, dedication, and a deep understanding of what it takes to grow professionally.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to always work with integrity—your reputation follows you, so it’s crucial to say what you mean and follow through on your commitments. People remember consistency and accountability.
What advice would you give to young women entering your industry?
Always have a tenacious attitude and consistently self develop. If you aim to get 1% better everyday, you will never be the same person as yesterday. You can always control your attitude and effort. Strive to bring value to the team, push people up, and have an unselfish mindset. Always compete against yourself!
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in waste hauling right now include timing issues with current contracts in place, the larger corporations who often realize too late that they should have offered better customer service and pricing will then in turn try to counteroffer our pricing, as well as dealing with professionals who sometimes delay or cancel meetings without clear communication.
What values are most important to you in your work and personal life?
The most important values to me are independence, financial freedom, and setting a strong example for my children by showing them that with hard work and determination, you can build your own future outside of the corporate world.