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Why Ageism Matters: Unmasking a Hidden Crisis in Healthcare

A Silent Epidemic

Carlette Renee Anderson
Carlette Renee Anderson
Aging Policy Leader and Aging Advocate
Twin Ports Health Talks
Why Ageism Matters: Unmasking a Hidden Crisis in Healthcare

Ageism is often called the “last acceptable prejudice,” and in healthcare, it shows up more often than we’d like to admit. It’s usually subtle—but it’s never harmless. When a doctor shrugs off exhaustion as “just getting older,” or a nurse slips into that sing-song, patronizing elderspeak, it’s more than awkward or annoying. Those moments reflect a bigger problem: a system that too often talks past older adults instead of truly listening. And that lack of respect can lead to missed diagnoses, limited choices, and care that simply isn’t good enough.

That’s why advocating for the best possible care matters so much. Understanding ageism isn’t just about fairness—it’s about health, dignity, and outcomes. It affects our parents right now, it affects us as caregivers, and one day, it will affect us personally. Awareness and open communication are powerful tools, and they’re the first steps toward real change. On upcoming episodes of Twin Ports Health Talks, we’ll dig deeper into these barriers, share real stories, and talk about how we can all help push for care that respects people at every stage of life.


What Ageism Looks Like in the Clinic

Ageism manifests in healthcare in both subtle and overt ways.

1. Diagnostic and Treatment Biases

Studies consistently show that older patients are less likely to receive aggressive or gold-standard treatments for conditions like cancer, heart disease, or chronic pain—even when clinical evidence supports them.

Assumption of Frailty: A clinician might assume a 75-year-old is too frail for a necessary surgery or chemotherapy regimen, failing to assess their individual physical and cognitive reserves.

Symptom Attribution: Symptoms that would trigger a thorough investigation in a younger person (e.g., shortness of breath, memory issues) are frequently misattributed to the aging process itself, delaying diagnosis of treatable illnesses.

Rationing of Resources: In times of crisis, such as the COVID-19 pandemic, age-based criteria for critical care rationing brought the lethal reality of systemic ageism into sharp focus.

2. Communication Barriers

The way healthcare providers talk to older adults can profoundly affect care quality.

Elderspeak: This is the simplified, often infantilizing speech pattern—high pitch, slower rate, exaggerated intonation—used with older adults. Research links elderspeak to reduced self-esteem, noncooperation, and even functional decline in patients.

Exclusion from Decision-Making: Providers may speak primarily to a younger family member or caregiver, overlooking the patient and denying them the opportunity to participate fully in their own care decisions.

3. Systemic and Educational Gaps

The problem extends beyond individual biases. The system itself is often unprepared to handle the complexities of geriatric care.

Inadequate Geriatric Training: Many medical, nursing, and pharmacy schools dedicate insufficient time to geriatric medicine. Healthcare professionals often graduate without the mandatory competencies needed to treat patients with multiple chronic conditions.

The Myth of Homogeneity: The healthcare system often treats “older adults” as a single, uniform group, ignoring the vast diversity in health, mobility, and cognitive function among people over 65. This leads to one-size-fits-all care that fits virtually no one.

The Cost of Neglect

The consequences of ageism are severe.

Health Outcomes: Delayed diagnoses lead to more advanced disease states, poorer prognoses, and increased mortality.

Patient Autonomy: When providers fail to listen, patients feel powerless, leading to lower adherence to treatment plans and compromised informed consent.

Financial Burden: Mismanagement of complex geriatric conditions often results in preventable hospital readmissions and costly long-term care stays.

Mental Health: Older adults who perceive ageism report higher rates of depression, anxiety, and a diminished will to live.


Moving Toward Age-Friendly Care

Combating ageism requires a multilevel approach, shifting from age-neutral care to age-friendly care.

1. Education and Awareness

Mandatory geriatric education must be integrated into all health professional curricula. This includes training on communication skills, recognition of implicit bias, and the use of comprehensive geriatric assessment tools.

2. The Power of the “4Ms”

The Age-Friendly Health Systems movement, promoted by organizations such as the Institute for Healthcare Improvement (IHI), provides a framework based on four essential elements:

  • What Matters: Aligning care with the older adult’s specific health goals and preferences, including end-of-life care.
  • Medication: Reviewing all medications to reduce polypharmacy and ensure they do not interfere with mobility, mentation, or what matters to the patient.
  • Mentation: Preventing, identifying, and managing dementia, depression, and delirium.
  • Mobility: Ensuring that older adults move safely every day to maintain function and independence.

3. Patient Advocacy

As patients, family members, and advocates, we have a responsibility to challenge ageism when we see it.

  • Demand a Comprehensive Assessment: Don’t accept “just old age” as a diagnosis. Ask for a full workup and a referral to a specialist if necessary.
  • Insist on Respectful Communication: Politely correct any healthcare professional who uses elderspeak or speaks over the patient.
  • Focus on Function, Not Just Age: Remind providers that health and capability vary widely, and treatment decisions should be based on an individual’s current functional status and prognosis—not their birth date.

Ageism and Work Discrimination: An External Factor

For many older adults, ageism doesn’t start in the doctor’s office—it starts at work.

It can look like a longtime employee who suddenly stops being considered for new projects, even though nothing about their performance has changed. Or a worker in their late 50s who’s told they’re “overqualified” for a role they’re more than capable of doing. Sometimes it’s subtler: training opportunities offered only to younger staff, or jokes about “slowing down” that everyone laughs off—but never forgets.

Caregivers often witness this shift up close. A parent who once took pride in their work begins to doubt themselves. They’re encouraged to retire “early,” not because they’re ready, but because the workplace has quietly decided they no longer fit. What’s framed as flexibility or generosity can feel, in reality, like being pushed aside.

The consequences don’t stop with a lost paycheck. When work disappears, so does stability. Health insurance becomes harder to navigate. Medications are more expensive. Doctor visits get postponed. Chronic conditions—like diabetes, heart disease, or arthritis—become harder to manage when money is tight and stress is high.

From a caregiver’s perspective, this is often when the balancing act begins. You’re helping cover gaps, sorting through insurance options, or listening as your loved one struggles with the loss of independence and purpose. You might notice they hesitate to speak up in medical appointments, downplay symptoms, or avoid care altogether—not because they don’t need help, but because they’re worried about cost or being seen as a burden.

What’s important to understand is that this isn’t a series of individual failures—it’s a system at work. When older adults are undervalued or pushed out of the workforce, the impact follows them into every part of life, including their health. And caregivers are left navigating the fallout, often without realizing that age discrimination was the first domino to fall.

Recognizing this connection matters. Because when we talk about health, we must also talk about work, income, dignity, and the right to be seen as capable—at every age.


The Cost of Ageism and Work Discrimination: What It Looks Like in Real Life

When we talk about the cost of ageism in the workplace, we’re not talking about abstract numbers. We’re talking about everyday moments that quietly add up to real harm for families—and real losses for the country.

Consider a 55-year-old administrative assistant who’s been with the same company for over two decades. When a new software system rolls out, she’s never offered training—her younger coworkers are. When layoffs come, she’s told the company is “going in a new direction.” She spends months applying for jobs, only to hear she’s “overqualified” or “not the right cultural fit.” Eventually, she takes a lower-paying job with fewer hours and no benefits.

That story plays out across the country—and when it does, the economic impact is enormous. According to AARP, age discrimination against workers over 50 cost the U.S. economy $850 billion in lost GDP in 2018 alone. If current trends continue, that loss is projected to reach nearly $3.9 trillion by 2050.

Another example: a 60-year-old warehouse supervisor is encouraged to retire “early” after decades of physically demanding work. He wasn’t ready to stop working, but the message was clear—his age made him expendable. Losing that job meant losing employer-sponsored health insurance. Doctor visits became harder to afford. Prescriptions were stretched longer than they should have been. A manageable chronic condition slowly worsened.

From a caregiver’s perspective, this is often the moment everything shifts. Adult children step in to help cover costs. Appointments are debated instead of scheduled. Medical decisions are shaped by finances instead of need.

And these stories aren’t rare. AARP found that 57% of the $850 billion in economic losses tied to age discrimination come specifically from involuntary early retirement—people pushed out before they were ready, willing, or financially secure.

Then there’s the older worker who is still employed—but sidelined. A 62-year-old engineer stops being invited to planning meetings. His ideas are brushed off. He’s passed over for promotions in favor of younger, less experienced staff. Eventually, disengagement sets in. Innovation suffers. Productivity drops. Institutional knowledge walks out the door.

Multiply these stories by millions, and the national impact becomes clear.

Adults over 50 make up just 35% of the U.S. population, yet they contribute 40% of the nation’s GDP—about $8.3 trillion in economic activity. When ageism limits their participation, the country loses consumer spending, tax revenue, and workforce stability.

The costs also show up in healthcare. Research published in The Gerontologist found that ageism adds $63 billion every year to U.S. healthcare spending, driven by delayed care, increased stress, and worsening chronic conditions among adults 60 and older. What looks like a medical issue is often rooted in workplace discrimination that occurred years earlier.

Ageism at work isn’t just unfair—it’s expensive. It drains families, burdens caregivers, and weakens the economy as a whole. And as the workforce continues to age, the cost of ignoring it only grows.

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