Angela McCauley, Deputy Director on Influential Women

Influential Woman · State Government

Angela McCauley

Deputy Director, Maryland Department of Public Safety & Correctional Services ·

Baltimore, MD 21215

1Award received

Certifications · Degrees · Memberships

Degree Master's in Human Services Administration with concentration in Family Counseling Degree University of Baltimore Degree 2011 Degree Bachelor's in Social Work Degree UMBC Degree 2008 Degree Associate's in Law Enforcement and Correctional Administration Cert Federal Emergency Management Certifications

Her Story

About Angela

I've dedicated over 30 years to serving underserved populations across every sector of human services. My journey began when I was 9 years old, watching a SWAT team show on TV, which inspired me to become a police officer and help people. That dream led me to start my career at Baltimore City Police Department as an entry-level police officer, then to Arlington County Detention Center as a deputy sheriff for 4 years, where I worked inside the facility with inmates, managed the inmate work program, handled extraditions, and worked in the court. I then took a detour to work with youth in community-based programs while completing my education, spending 11 years at Gallagher Services under Catholic Charities as a residential site manager serving individuals with intellectual disabilities. My path continued at the Behavioral Health Administration for the state as coordinator of special programs, coordinating state grants for detention centers throughout Maryland in reentry capacity and trauma-informed care. I then served at the Mayor's Office of Homeless Services for five and a half years as the Emergency Services Manager, where I led the agency's charge to serve the homeless during COVID, managed all city-funded shelters and drop-in centers, and was named the Inaugural Supervisor of the Year. After that, I became Executive Director at the Historic East Baltimore Community Action Coalition, a nonprofit serving youth experiencing homelessness, youth seeking GEDs and employment, and individuals with substance use disorders, though the organization unfortunately closed after 30 years due to funding issues. Now, as Deputy Director of Reentry Services for the Department of Public Safety and Correctional Services, I supervise a team that provides programming and policy development for all prisons in the state of Maryland, focusing on reducing recidivism and giving returning citizens the best platform to succeed when they return to the community. Throughout my career, my ability to pivot, think outside the box and utilize my experience from previous employment and education has allowed me to continue serving different populations, which I consider my greatest achievement.

Her Interview

Ten minutes with Angela

01What do you attribute your success to?

I was raised well. I grew up in a two-parent household, and both of my parents worked hard. They always instilled in us the importance of education and doing the right thing. I always feel like I could be the poster child for integrity, because I have a very high level of integrity. I say to people every day, 'I was raised well,' because when somebody thanks me, I respond, 'Oh, I was raised well.' You have to be raised well in order for you to then expand and enhance your abilities, it creates the blueprint for you as a person and a professional. I'm also a rule follower and this has taken me a long way. The foundation my parents gave me has allowed me to continue serving and leading others throughout my entire career.

02What’s the best career advice you’ve ever received?

When I was working on my associate's degree, I met a seasoned social worker who was working for NCIA, a youth second chance school. She advised me to make sure that I selected a college that was more diverse, had a wide variety of all different cultures, for my undergrad. That's what made me select UMBC, and it's been a huge benefit for me in my career and my path that I chose for graduate school. I just think it's provided a great opportunity with the different people I've met throughout time, and the networking piece of it has been invaluable.

03What advice would you give to young women entering your industry?

Stay focused on serving the people. Don't choose careers for the salaries - nobody's making a million dollars serving people. Stick to the focus of serving people, and ensure that you always work in a team capacity, no matter what your role is. I've been fortunate to be at the mid-level manager level and now up to the executive level for probably the last 15 years, but I operate like I'm entry-level, meaning that my mindset is we're here to serve and help people. Even though my position allows me to make decisions, my focus is what can I do to make this person's life better. So just stay focused on who you're serving, and never forget about why you got into this field in the first place. That's what has kept me going and I've been the same way all these years.

04What are the biggest challenges or opportunities in your field right now?

The biggest challenge is always not enough funding to continue really critical community-based programs. Even at the government level, there's not enough funding to make sure we have enough people to serve each capacity. Once people return to the community, or even youth that are in the community, the wraparound services that are best fit to serve folks - there's not enough programs. When I left HEBCAC due to funding, I mean, we had fiscal sponsorship with Hopkins for 30 years, and that ended, along with all the other funding. It was a tragedy for that to happen, and I'm still sad about that. It's very unfortunate because folks lose out on services and they're not getting the support that they need. In Baltimore, there are a lot of food deserts - you could go 20 blocks and there's not a supermarket. I still kind of feel the same way about community-based programs - it's not enough services, so you can go many, many, many blocks and not have enough community-based programming to help the folks in the community.

05What values are most important to you in your work and personal life?

Integrity is at the top of my list - I always feel like I could be the poster child for integrity because I have a very high level of it. Being able to trust the folks around me is also critical. I value being able to work in a caring, healthy environment, both at work and at home. And helping others is fundamental to who I am - if someone needs help, I believe in lending out a hand to somebody if they need a helping hand. These values guide everything I do, both professionally and personally.

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