Influential Woman · At Risk Youth Trauma surviving youth Advocate
Caitlyn Connelly
Youth Advocate (Freelance)
Butler, PA
Her Story
About Caitlyn
I stumbled into this field 20 years ago when I went to Rochester, New York for college to play basketball and study to be a teacher. After graduating with my degree in LED Special Ed, teaching jobs were scarce, so I took a teaching assistant position at a residential facility. I walked in, had to be buzzed through a bridge, and immediately felt at home. I fell in love with the culture and the kids. I stayed there for 5 years, working my way up from teaching assistant to school liaison to shift supervisor. I only left because my brother was an amazing basketball player in high school and I didn't want to miss that. I came back to Pennsylvania and joined Mars Home for Youth, where I stayed for 6 years. That's where I had my most incredible experience as assistant manager of the DAS program, working with an amazing manager who taught me how and why I am the way I am. We totally revamped how that program ran, implemented the Sanctuary Model, and saw restraints drop by 80%. The whole language on campus changed. I've held various positions over the years - case manager, MST therapist doing in-home work, and even renewed my teaching certification two years ago to keep a program open when they lost four teachers. This last year has been the hardest of my career. I worked at a juvenile facility that completely misled me about their practices. I saw things that really changed me and affected me - kids being restrained for respect rather than safety, inadequate medication management, kids in full-blown psychosis not getting proper care, and a toxic culture unlike anything I'd experienced in 20 years. I could only stay 6 months before I had to leave, but I promised those kids I wouldn't quit on them. I've been unemployed for a year, fighting for those kids, documenting over 40 pages of violations, reaching out to senators, CYS, state police, anyone who will listen. All the residential nonprofits around here have closed since COVID, so there's nowhere for me to do what I love. But I can't quit because those kids matter, and this is my purpose. It's what I get up for.
Her Interview
Ten minutes with Caitlyn
01What are the biggest challenges or opportunities in your field right now?
The biggest challenge I'm seeing right now is that we're just housing these kids in what are essentially mini jails. All the residential nonprofits around here have closed down since COVID - the ones that were actually trying to rehabilitate these kids, not just throw them in a locked room all day and restrain them. These facilities aren't using therapy, verbal de-escalation skills, or trauma-informed approaches. All these kids are the way they are because they have been through more than we can imagine, and they're kids. You have to be those people they can rely on because they don't have that, and we have to be consistent. The problem is training. It's all about the training. If you would just train properly and use models like Sanctuary, you can see real change. We saw a reduction in restraints by 80% when we implemented it properly. But instead, kids are dying in restraints every year, and it's so unnecessary. We're re-traumatizing kids every time we restrain them, and we're getting staff injured too. The culture has to change - you have to be a team, commit together, because these kids are watching everything about us. They read our body language, our movements, our actions. When the right people are there with proper training, it's a completely different environment. It's possible, it's not the kids - but nobody listens, or they're afraid to speak up.
02What values are most important to you in your work and personal life?
The most important value to me is keeping my promises and not quitting on these kids. I have notes from them that remind me every day not to quit. They matter, and somebody has to be their voice, somebody has to do it. I believe in being consistent and being someone they can rely on, because these kids don't have that. You have to be a team and support each other, know you have each other's back, especially when you're working residential 24-7. I've always been part of cultures that were like second families. I believe in doing the right thing even when it's hard - I've left positions and spoken up about abuse even knowing I'd be blackballed, because I wanted to be heard and not just look like a disgruntled worker. This work is my purpose, my calling. It's what I get up for. Every position I've had from the beginning has shaped me, and I hope to carry that forward. Even though this last year has been the hardest and most disappointing, with roadblocks everywhere, I can't quit. Those kids were good kids, and they deserve better.
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