Candice Copeland, MSM-MIS, MSM-HCA
Candice Copeland, MSM-MIS, MSM-HCA, is the Associate Vice President of Revenue Cycle Management at Acenda Integrated Health in Greater Philadelphia. With a career spanning healthcare, food production, and banking, Candice is a dependable finance professional recognized for her ability to build relationships and develop high-performing, cross-functional teams. She brings extensive expertise in revenue cycle management, process improvement, and team development, consistently driving operational efficiency and organizational success.
Candice’s professional journey includes key leadership roles at Penn Medicine, Cargill, and AmerisourceBergen, where she demonstrated strong financial acumen, process optimization skills, and a commitment to excellent customer service. Her work has focused on financial coordination, accounts receivable management, compliance, and overseeing large-scale financial operations. She has a track record of coaching and mentoring teams, implementing technology-driven solutions, and delivering measurable results for complex organizations.
A lifelong learner, Candice holds dual Master of Science degrees in Management—one focused on Management Information Systems and the other on Healthcare Administration—from Wilmington University. She is also a Doctor of Education (Ed.D.) candidate, furthering her commitment to professional growth and leadership development. Candice actively engages with initiatives that promote health equity and community well-being, demonstrating a passion for using her skills to make a meaningful impact both inside and outside the workplace.
• Social-Behavioral-Educational - Human Subjects Research
• Wilmington University - M.S.M.
What do you attribute your success to?
I attribute my success to the strong foundation I have built, which has guided me through challenges and informed the decisions that shape my growth.sni
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to have a poker face—stay composed, think strategically, and respond thoughtfully rather than reacting impulsively.
What advice would you give to young women entering your industry?
My advice to young women entering healthcare is to recognize that you may not know exactly which path within the field is right for you until you’re already immersed in it. Stay open, explore different opportunities, and allow your experiences to guide your direction.
What values are most important to you in your work and personal life?
The most important values to me in both my work and personal life are integrity, adaptability, patience, understanding, and trust. These principles guide my decisions, shape my interactions, and help me build meaningful, lasting relationships.