Gina Hooper
Gina Hooper is a highly experienced funeral service professional with approximately 15 years in the death care industry, known for her leadership in operations, education, and workforce development. She is the Founder of Hooper Legacy Services, a comprehensive support organization for funeral homes focused on training, compliance, and strengthening workforce pipelines. Gina holds multiple professional licenses, including Funeral Director, Embalmer, Crematory Operator, Crematory Manager, and Pre Need Sales Agent. Over the course of her career, she has worked in nearly every role within funeral service and has managed a wide range of operations from smaller firms serving approximately 400 families per year to large organizations serving up to 6,000 families annually with teams of nearly 30 staff members. Her expertise is rooted in operational management, leadership development, and building well trained teams capable of serving families with care and professionalism.
Through Hooper Legacy Services, Gina has transitioned from operating the business part time for seven years into a full time commitment aimed at addressing critical gaps in the funeral service profession. Her work centers on workforce development, education, and compliance support for funeral homes. A key initiative includes launching a Funeral Service Assistant Certificate Program in partnership with an adult school in San Mateo County, designed to prepare individuals entering the field with stronger foundational knowledge, increased community support, and a clearer understanding of professional expectations. This effort directly responds to industry challenges such as high turnover where more than 50 percent of funeral directors leave the profession within five years, largely due to burnout, lack of support, and insufficient preparation for the emotional demands of the work.
In addition to her business leadership, Gina is deeply engaged in professional and community organizations. She organizes and leads a local chapter of the Death Care Collective, hosting monthly virtual meetings and quarterly in person gatherings featuring national speakers on topics such as green burial, alkaline hydrolysis, natural organic reduction, and death doula services. She also volunteers with the California Funeral Directors Association, serving on various committees and helping bridge connections between Northern and Southern California professionals to strengthen industry collaboration. Her academic background includes a Master’s degree in Thanatology, a Bachelor’s in Funeral Service Science, and an Associate’s in Psychology and Sociology, along with CPR and AED certification. Her daily work varies widely and may include embalming, cremation operations, family arrangements, compliance inspections, consulting, teaching, and expert witness work in legal cases.
Gina’s motivation for entering the field stems from personal experiences with loss and witnessing inadequate funeral care at a young age, which inspired her commitment to improving standards and supporting grieving families more effectively. She is especially proud of the relationships and professional community she has helped build across the industry, emphasizing collaboration, mentorship, and accessible education over titles or hierarchy. As a single mother to a young daughter, she values balance, resilience, and purpose driven work. Her philosophy centers on community, shared knowledge, and emotional support within a demanding profession, guided by the belief that professionals should commit to a mission not a company and never carry the emotional weight of the work alone.
• Marian University of Fond du Lac - MS
• Cypress College - B.S. in Funeral Service
• Cypress College - AS
What do you attribute your success to?
I attribute my success to hands-on experience, strong operational leadership, and a deep commitment to serving families and supporting professionals in the funeral service industry. Working across nearly every role in the field and managing both small and large operations has given me a comprehensive understanding of team development, training, and effective service delivery. A major part of my success comes from recognizing gaps in workforce development and community support, which led me to focus on education, compliance, and building stronger pipelines for new professionals through Hooper Legacy Services. I am driven by improving systems, reducing turnover, and better preparing people for the realities of this work. At the core, my success is rooted in community, collaboration, and purpose, and my involvement in professional organizations has allowed me to build meaningful connections and contribute to long-term positive change in the industry.
What’s the best career advice you’ve ever received?
The best career advice I have ever received came from a friend’s grandmother, Rose, who became like family to me. We shared the same birthday, and she always told me, “Gina, you have to laugh at everything. One day it will be funny, so find a way to laugh at it now so you don’t waste time waiting for it to be funny.” That perspective has stayed with me throughout my career. In my profession, I also believe that the emotional weight we carry is not meant to be carried alone. If someone feels they do not have support, I want to be that person who helps share that burden. There is real strength and beauty in our community when we support one another and carry that weight together.
What values are most important to you in your work and personal life?
In both my work and personal life, I value community, connection, and purpose-driven work. Professionally, I prioritize integrity, education, accessibility, and compassion, with a focus on supporting families and strengthening the funeral service profession through training and collaboration. Personally, I value family above all, especially my four-year-old daughter and my dogs, along with time outdoors for balance and grounding. I enjoy activities like recurve archery, fishing, camping, road trips, and exploring nature, and I also value creativity and expression through playing trumpet and music.
Locations
Hooper Legacy Services
Manteca, CA 95337