Jillian Moseley, Account Manager on Influential Women

Influential Woman · Steel Manufacturing

Jillian Moseley

Account Manager, ArcelorMittal USA

Calvert, AL

Certifications · Degrees · Memberships

Degree Bachelor of Science Degree University of South Alabama Degree Accepted to Physical Therapy Program Degree University of Alabama in Birmingham Cert OSHA Compliant Certification

Her Story

About Jillian

I'm a manufacturing professional with 15 years of experience, currently serving as an inside sales rep and customer service rep at Arcelor Mittal in the steel industry. I act as the liaison between our steel mill and major automotive manufacturers including General Motors, Chrysler, Toyota, Nissan, Ford, Mazda, and Subaru. My role requires me to understand how the mill works, manage logistics, work with purchase orders, and coordinate everything at the part level. A typical day involves meetings with customers about 100 to 150 different parts, production meetings to discuss mill delays, and constant communication through calls, emails, and texts with about 40 contacts. I manage logistics across vessels, barges, rails, and trucks, and have worked with Mexico and Canada on border crossing and importation issues. Before steel, I spent 10 years with Chevron in the chemical and refining industry, where I was more involved in manufacturing planning, shutdown coordination, and equipment management. I originally went to the University of South Alabama for physical therapy and was accepted into the program at the University of Alabama in Birmingham, but I pivoted when I got an entry-level job with Chevron. After having my second daughter, I transitioned to Arcelor Mittal seeking more flexibility. I'm now transitioning from automotive to the trade side, working with commercial clients like Whirlpool.

Her Interview

Ten minutes with Jillian

01What do you attribute your success to?

I would say my support system. I've had a great support system throughout my career. Manager-wise, I've had great relationships and long-term managers who have been incredibly helpful. At Chevron, I had the same business manager for my first 5 to 6 years who was very familiar with refining and manufacturing. At Arcelor Mittal, my manager had actually started with the company when it first started up, so he was really knowledgeable and has been with me for all 5 years. Having that consistent mentorship and guidance has been crucial. But I also have a great support system at home. My parents have been a great support system, even back in my 20s when I decided to pivot and take the job instead of physical therapy. I've just been fortunate because not everybody can have a support system. When you're alone and making these decisions, that's hard. So for me, I think it's just the support system.

02What’s the best career advice you’ve ever received?

The best advice I've ever received, which I think really has gotten me to this point, is to make a decision and go with it. Whether it turns out good or bad, you will deal with the consequences. You can't spend days and hours and stress going over every finite thing that could come from a decision. Sometimes you just got to use the information you've got, make a decision, and deal with the consequences as they come, whether they're good or bad. I talk about this all the time with my husband. It's not necessarily really like career advice, but it's really portrayed me and gotten me to this point. We always walk that out in our household.

03What advice would you give to young women entering your industry?

I would say be confident. That will portray even if you don't know, just confidence. I think that goes a long way. Shoulders back, always portray confidence. I do work in a predominantly man-driven field with manufacturing. A lot of times, people expect women to take a backseat, or maybe expect us to be more meek. You don't have to have all the answers, you don't have to be the smartest person in the room to be confident. Hold your own in a room full of men, or a room full of extremely successful people.

04What are the biggest challenges or opportunities in your field right now?

I've been in the industry 15 years, and I'm kind of working towards my next 5 years, what's my end goal. My kids are gonna be older, I'm gonna have more time to spend career-wise. And it's gonna be promotions. Being that it is a predominantly male role, it's hard to develop those close-knit relationships with males. You always feel as if you're not a part of maybe their inner circle. So that part, I'm always up against someone who may, I'm always up against men, not that it's wrong or bad, but I'm always up against men. So being able to have the confidence and hold my own and portray that I can hold my own in a room full of men and have the respect, I'm hoping I can keep pushing and doing that. And in the next 5 years, be team manager, then department head, things like that.

05What values are most important to you in your work and personal life?

In our house, we're very family-oriented. I've been very lucky to work for family-oriented companies. But I think as far as one that we teach in our house, a value and core value that transfers over to work, is just integrity. We value honesty and truthfulness, and the ethics of being a good person, whether someone's looking or not. We teach that to our children. And then also being able to do that at work. That's just one value we've always lived by, that's how we live our lives. Having a community outside of my corporate organization is important. Being able to see and hear other women and what they've been through, and see their advice, and use the relatability of it is really important.

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