Kimberly Waters, Manager, Technical Program Management on Influential Women

Influential Woman · Information Technology and Program Management

Kimberly Waters

Manager, Technical Program Management, GitLab

Annapolis, MD

5Awards received

Certifications · Degrees · Memberships

Degree Associate's Degree in Web Design Degree University of Phoenix Degree Bachelor of Science in Information Systems with a minor in Program Management Degree 2015 Cert Portfolio Management Certification (PMI Cert In progress) Member PMI (Project Management Institute)

Her Story

About Kimberly

My journey began with 8 years of service in the United States Marine Corps from 1997 to 2005, where I was deployed for Operation Enduring Freedom in Iraq. In the desert, I was highly influenced by the IT people who could come into the middle of the desert and create communication mediums out of nothing, and that experience planted the seed for my future career. After coming home from serving, I landed a job as the executive assistant for the director of an IT department at a concrete company, where I supported him and his team and just learned and ate up as much information as I could from all of them, including system administrators, developers, and IT support for end users. When my life came upon hard times, I reached out to a friend who I served with, and he mentioned there was a role at the Department of State as a content manager for the websites, so I quickly took him up on the offer. From there, I learned web design and web development and slowly crept up that ladder, and my final role was basically a program manager at the Department of State. I pivoted from development because I found the leadership skills that I had gotten out of the military, and I was able to leverage them in being a program manager and leading people and organizing people to accomplish a goal. That's what program management does. I've been in program management since around 2007, over 15 years now, and I've held positions as a manager, senior manager, and director throughout my career. Right before I left the Department of State, I was cited as a federal rising star as someone to watch based on my accomplishments there. Later, while managing a large team at Meta, I was given an award in 2018 for building social value from the Facebook security team. In my day-to-day work, I check on the status of things that are supposed to be delivered at a specific time, check in with the person responsible to make sure they're on track, and if not, I try to understand what hurdles they're encountering and help them find ways to overcome those hurdles. I make sure that anything being worked on is aligned with the strategic priorities of the organization and company, and I continuously look to build relationships with the people I need help with through stakeholder management, building that trusting connective tissue between their teams and what is being asked for from the team who's responsible to deliver.

Her Interview

Ten minutes with Kimberly

01What do you attribute your success to?

I attribute my successes to how I treat people. I'm always empathetic, and I always try to lead with my heart. And I think between that and being always honest, I think it has opened a lot of doors for me. I've learned to be empathetic and honest in all my interactions, and I believe that treating people with respect and leading with integrity has been the foundation of my career growth and the opportunities that have come my way.

02What’s the best career advice you’ve ever received?

Because I am such a strong person with a lot of leadership skills, I had a very important person tell me one day to not be afraid to follow, to enable other people to lead. That advice really resonated with me because as someone who naturally takes charge, I learned that sometimes the best leadership is knowing when to step back and empower others to step up. It's about creating space for others to grow and shine, not just always being the one out front.

03What advice would you give to young women entering your industry?

The only failure that you will encounter is if you stop trying. No matter what obstacles you face, whether you're a single mom trying to get your degree online or facing any other challenge, you have to keep pushing forward. The moment you give up is the only time you truly fail. Keep learning, keep growing, and don't let anything stop you from pursuing your goals.

04What are the biggest challenges or opportunities in your field right now?

I think there are a lot of people, in the age of AI, who are concerned about their skills being replaced by AI. And I see a lot of people pivoting to program management. And I would just encourage anyone who's doing that to make sure that they're learning Program Management 101, so that they can build the acumen that's required to be in the space. It's not just about switching careers because you're worried about AI, it's about truly understanding the fundamentals and building the expertise needed to succeed in program management.

05What values are most important to you in your work and personal life?

Honesty and integrity are the values most important to me in both my work and personal life. These are principles I learned through my time in the Marines and through the School of Hard Knocks. I believe that being honest and maintaining integrity in everything I do has been fundamental to who I am as a professional and as a person. These values guide how I lead, how I interact with others, and how I make decisions every day.

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