Lachelle Buford, Manager, Learning and Development Coaching (Ambulatory Clinics) on Influential Women

Influential Woman · Human Resources

Lachelle Buford

Manager, Learning and Development Coaching (Ambulatory Clinics), UCLA Health

Los Angeles, CA

28Years experience

Certifications · Degrees · Memberships

Degree Bachelor's in Business Administration Degree Henderson State University Degree Arkansas Degree 1998 Degree Master's Degree Degree University of Phoenix Degree 2016 Cert ICF Certified (International Coaching Foundation) Cert IPEC Certified (Institute of Professional Excellence in Coaching) Cert OD Certified through AIHR (Academy to Innovate HR) Cert 360 Coaching through CCL (Center for Creative Leadership) Member SHRM (Society for HR Managers) Member Sigma Gamma Rho Sorority Incorporated

Her Story

About Lachelle

I have worked in human resources for over 25 years, and I've kind of done a lot within the field. When you think of HR, it can be broad, so I've done things in recruiting and employee relations, and I've been what they call a HR business partner or director. Most recently I've worked in organizational development and I do a lot of coaching of leaders, in addition to traditional development. When I was an HR generalist, a lot of my passion had to do with people - that's not surprising because of the field of human resources. But what I enjoyed most about working with people is empowering them. That's when I figured out that probably the best niche for me is organizational development and coaching. I work for UCLA, and one of my most notable professional achievements is definitely starting an internal coaching team with my organization. Coaching is somewhat misunderstood - we're thought of as people that either just help, or maybe trainers that can be more customized one-on-one, but coaching is a specific skill. It's usually outsourced, so it's really cool to have an internal coaching resource for our organization, and I helped to build that. I also have a private practice - I'm a certified coach and I do it internally, but I also occasionally take clients outside of my job through my website, Set Mind Coaching.

Her Interview

Ten minutes with Lachelle

01What do you attribute your success to?

I would put that back to faith, which is a huge umbrella. There's so much that I am linking to that - being authentic, being honest, having integrity, understanding that everything has its place, nothing is really that important that it should be overwhelming you. All of that, I believe, comes back to my faith and spirituality. But I also had a really good mentor. She was a CHRO, so she was pretty high - she accomplished a high level within the field of HR. What I appreciate about her was her style, and a lot of what you're seeing in me is what I saw in her. I don't know if she was intentional about making me to be what I am today, but it definitely is what I saw from her, and I applied it, and it has worked for me. I think having a mentor and staying networked has been a huge part of my success, and I think it's important for everybody to have that.

02What’s the best career advice you’ve ever received?

I think the best career advice was to go ahead and give everything the best that you can, but also understand that everything has its place, so there's no reason to stress. Everything is figureoutable. Do your best, but understand it's okay if you fail so that you learn. I really live by that whole understanding - try hard, if it doesn't work, what did you learn? Move on.

03What advice would you give to young women entering your industry?

Opportunities will come and go, so go for them when you feel led to. HR is not one of those roles where you just sit and let things happen for you. You have to raise your hand and volunteer, and kind of be a self-developer. You gotta enjoy the work, it has to be passion work, but if you do that, it's inevitable that you'll be successful in HR. You have to raise your hand when you have a question so that you're exercising the critical thinking muscle. That's what people want. Otherwise, if we don't do that, we're just all going to be relying on AI for every little thing.

04What are the biggest challenges or opportunities in your field right now?

Definitely AI. I will say it's not a challenge, it's just something that is involving change, rapid change. Maybe I would say the challenge is keeping up with necessary adaptability. In my field, the first word is human, right? We're the opposite of AI. So human resources and coaching, we have to highlight what distinguishes us from AI. I think it is critical thinking, number one, but I also think it's culture - and I don't mean ethnicity when I say that alone, that's part of it, but it's also company culture. If we're in organizations and people are using AI, AI is going to validate everything you put into it. Well, a human is gonna challenge and pick up the cultural nuance, do unsolicited follow-up. We have to be more intentional around those things, otherwise we will not successfully adapt, and then we'll be outsourced with AI.

05What values are most important to you in your work and personal life?

The top three that always comes to mind - number one, I do have a high regard for professionalism. I have a high regard for faith, but that could mean a lot - honesty, truth, integrity. I'm gonna put that under faith, because I think it's foundational for the type of faith that I have. And then lastly, humor is important to me. It's a high value of mine. I have to, in all things, incorporate that daily, to make life, including work, enjoyable.

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