Payel Maitra, Dual MBA, BSc IT
Payel Maitra is a strategic and results-oriented Program Manager with over 13 years of experience in engineering change operations, supply chain optimization, and cross-functional leadership. She is recognized for transforming complex processes into structured, efficient workflows that deliver measurable business impact. In her current role, Payel successfully revamped the ECR Breakpoint Management process—closing 73% of ECRs within 10 months, reducing implementation delays by 6%, and introducing real-time tracking tools that improved transparency and accountability.
With dual MBAs in Supply Chain Strategy and Marketing & Finance, Payel combines analytical rigor with strategic vision to drive operational excellence. Her career aspirations include advancing into Corporate Strategy & Planning or Purchasing, leveraging her expertise to align priorities, optimize supplier relationships, and support organizational growth.
• Fundamentals of Sustainable Supply Chains
• Advanced Tools Proficiency - SAP ERP, Tableau, Power BI
• Strategic Communication
• Fundamentals of Digital Marketing
• Supply Chain Foundations: Supplier Development and Diversity
• Purchasing Foundations
• Supply Chain Fundamentals: Risk and Resilience
• Program Management Foundations
• Haslam College of Business at the University of Tennessee - MBA
• Institute of Chartered Financial Analyst of India-MBA
• Graduate Fellowship and Scholarship
• Contributor – College of Business Administration Endowed Fund
Contributor
• Supporter - Education & Accessibility Initiatives
• Volunteer for Fight against hunger program
• Member of Student placement committee
What do you attribute your success to?
Success means delivering measurable results by turning complexity into clarity and driving efficiency at every step.
What’s the best career advice you’ve ever received?
Lead by example, stay curious, and adapt with resilience—because true success comes from creating clarity, learning through challenges, and turning setbacks into stepping stones.
What advice would you give to young women entering your industry?
Stay curious and adaptable. Build genuine relationships, embrace learning, and don’t worry about knowing everything at the start—every challenge is an opportunity to grow.
What are the biggest challenges or opportunities in your field right now?
Biggest Challenges
- Rapid Digital Transformation – Integrating advanced analytics, AI, and automation into legacy systems without disrupting operations.
- Supply Chain Volatility – Global disruptions, fluctuating demand, and geopolitical risks require agile planning and risk mitigation.
- Talent & Skills Gap – Need for professionals skilled in data analytics, ERP systems, and cross-functional leadership.
Biggest Opportunities
- Data-Driven Decision Making – Leveraging real-time analytics and predictive modeling to optimize processes and reduce costs.
- Sustainability & Ethical Sourcing – Growing demand for green supply chains and responsible procurement practices.
- Process Innovation – Implementing structured workflows and digital tools to enhance efficiency and transparency across operations.
What values are most important to you in your work and personal life?
Integrity, Continuous Learning, and Collaboration are the cornerstones of my work and personal life. I believe in leading with transparency and accountability, staying curious to adapt and grow, and fostering genuine relationships built on trust and respect. These values guide how I approach challenges—turning them into opportunities for innovation and impact.
Milestone Moments
"This milestone means more than a degree—it’s a testament to resilience, sacrifice, and faith. After 14 years, I returned to school and earned my second MBA from Haslam College of Business, UTK. Dreams don’t expire."