Payel Maitra, Dual MBA, BSc IT
Payel Maitra, Dual MBA, BSc IT, is a seasoned Program Manager with over 13 years of experience spanning program management, product operations, and telecom lifecycle marketing. Her career bridges global markets, from leading customer retention initiatives at Vodafone Idea in India to managing engineering change operations at SL Tennessee in the United States. Known for her strategic insight and executional drive, Payel excels at driving operational efficiency, optimizing supply chains, and leading cross-functional teams in dynamic, data-driven environments.
She holds an MBA in Supply Chain Strategy, Business Analytics, and Leadership from the University of Tennessee, Knoxville, and a second MBA in Marketing and Finance from ICFAI University, Dehradun. Her academic foundation also includes a Bachelor’s in Information Technology from Sikkim Manipal Institute of Technology. Throughout her studies, Payel actively engaged in student councils, placement committees, and community initiatives, consistently blending academic excellence with leadership development and real-world application.
Passionate about solving complex business challenges, Payel focuses on enhancing product-market fit, driving process improvements, and fostering collaborative, high-performing teams. She has also completed certifications in Bloomberg, Six Sigma, Strategic Communication, and Digital Marketing, complementing her professional expertise. Beyond her corporate accomplishments, she dedicates time to volunteer efforts such as food security initiatives, demonstrating a commitment to leading with purpose, data-backed clarity, and social impact.
• Fundamentals of Sustainable Supply Chains
• Program Management Foundations
• Supply Chain Fundamentals: Risk and Resilience
• Purchasing Foundations
• Strategic Negotiation
• Supply Chain Foundations: Supplier Development and Diversity
• SAP ERP Essential Training
• Tableau Essential Training
• Bloomberg Market Concepts
• From Excel to Tableau
• Data analytics using Power BI
• The Fundamentals of Digital Marketing
• HP Certified Technician
• Certificate in Information technology
• Haslam College of Business at the University of Tennessee - MBA
• Graduate Fellowship and Scholarship
• Highest sale in postpaid connection
• Quickest revenue in CRS performance
• Highest postpaid pack sale
• Team excellence Award
• Achievement in MBA Programme
• Award in School
What do you attribute your success to?
I attribute my success to the unwavering support of my family and the inspiration I draw from my daughter, who continually fuels my curiosity and drive to grow.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to take full ownership of my work, actively identify and address bottlenecks, and continually learn from accomplished leaders in my field.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to stay curious and adaptable, never underestimate the power of building genuine relationships, and not to worry about having all the knowledge as a beginner. Stay open to learning, and embrace every opportunity to grow.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is effectively connecting strategies across teams and initiatives to drive meaningful impact.
What values are most important to you in your work and personal life?
The most important values to me in both my work and personal life are problem-solving and fostering clear, effective communication—especially when collaborating with global teams and evaluating business strategies.