Ruthvika Bojjala

I've been working in my field for the past 2 years, holding two positions simultaneously at California State University Sacramento as an AI platform engineer and at California Department of Conservation as a software engineer. I'm a computer science engineer who grew up surrounded by tech, with all my family working as software engineers. As a teenager, I was curious about why these people were carrying laptops everywhere they go and in meetings wherever possible. When I had to choose my college and career path, I figured out this is real problem solving in a way that makes people's lives better, easier, and optimal. I did both my bachelor's and master's degrees in computer science, completing my master's at California State University Sacramento where I now work. My main area of expertise is AI, specifically AI agents. At the university, I've optimized processes to help students - for example, instead of someone having to be at the front desk typing ServiceNow tickets that get escalated to someone else, that process is now automated by AI so the person at the front desk can help more people by reading tickets instead of writing them. At the state department in conservation, I work with earthquake monitoring, automating data entry so people can focus on analyzing the noise the data creates and optimize in better ways. My work makes things easier, faster, and optimal, but it's not replacing anybody. I maintain university and department websites, take feedback from customers, talk to vendors about projects, debug website problems, do data reporting, and create AI agents and tools on a daily basis. One of my most notable achievements was when I picked up a call from a student who was wailing on the phone because she couldn't access a tool her professor gave her. She was from a non-technical background and was going into a fuss because she was already late. I figured out why don't I create an AI chatbot that answers anything a student asks, and in that way, I've helped a lot of students.