Sejal Karki

It really goes to a lot of people in my life, like my family. My mom, she's always my biggest supporter and cheerleader at all times. I can call her at 3 in the morning and be like, oh, I'm stressed out because of work, I'm stressed out because something's not going right in my life, and then she's always there. But also the people that I work with bring so much to the table - so much creativity, enthusiasm, so much purpose and goal, and so much light, that they walk into the room and they light up the whole room, and that kind of encourages you as well to do even better. Because the people around me are just doing so much good that you have to do justice to their hard work at this point. You have to keep pushing your limits because they're doing so much and you cannot let them down. That's basically something that I really live by.

You just have to come from a very authentic place. You cannot fake it. What you're building is something that you have to live as well. I'm building in the healthcare space. I wouldn't be able to build this unless I have my own kind of affinity towards it. I have my own lived experience. A lot of what I am building right now for patient care and everything kind of comes from my own personal experience of how my family taught me, or how my family might have struggled through similar experiences. So I really have to be, at the end of the day, be very authentic and come from a place of empathy, and really put myself in the shoes of the stakeholders that I'm serving, that is, the patients or the clinicians. I really have to come from a very grounded place at the end of the day. There shouldn't be any ego. The customer is always right at the end of the day.

In healthcare, women are very much connected and very supportive towards each other. Throughout these past years, I've come across some of the most strongest women, which have really encouraged me, and they always have my back. I think for women, they just have to go all out and be there, and that's it. They just have to own the room. I think the room is meant for them to be in at the end of the day, so they just have to step into the room, step into this space and everything, and just own it, own who they are, and we don't have to shy away from anything. Being a woman is the biggest advantage that we can ever have, and we should really be proud of it. Most power to everyone, because a lot of women in my life have given me so much power, even in my professional life, honestly. They're really the ones who pushed me and gave me some really good advices. I would say just go all out.

Right now, everything's moving at a very fast pace. I'm a technical person myself, and I see how much AI is evolving, how much technology is evolving, and I see people getting overwhelmed with a lot of these things. I myself am overwhelmed with 100 apps coming out every other day. I think people are losing that human touch now. I see why people are resistant to it, why there's less adoption and everything, because there's this information overflow at this point. Everyone's solving for something that's so much bigger. Everyone has lost sight for the most basic things in their life. We have done solving for the most advanced things, and that's been solved for. I think people really have to focus on the most basic things, that one thing that you can solve for, that can just make someone's day much easier. The adoption right now has a lot of barriers to it. People need to take two steps back and really think, and come from a perspective why there's barriers to adoption, why people are straying away from technology, because there's too much. You need to start having more human conversations, sit with the customer, understand what they want, and solve for that one thing that they want, and that's it. We're trying to make it very simple, very human, and we love talking to real customers whose real pain points we're solving, not just AI tracking agents.

In my work, just coming from a very authentic, grounded place is always important. Just putting the customer on top, and really hearing them what they require and what they need is really important to me. A lot of things that I do in my personal life, whether it's self-care, whether it's the relationships that I have with people in my life, I feel like that needs to be in harmony. That kind of fuels a lot of things that I do in my professional life. My personal life kind of fuels everything that I do at the end of the day, how I spend time with my family, myself, and everything. That's really important to me, and that's been really sacred to me, that I hold very close to myself. And if that is well situated, and it's all good, I think I use work as my creative outlet to really broaden the world and to really venture out and do the things that I really love.