Her Story
About Brittney
I've been in sales for about 12 years, starting back in 2013 or 2014. As a business consultant, I work with small to mid-sized businesses through door-to-door sales, helping them minimize costs and run more efficiently through internet services, payroll, and HR services. I've been in the HCM space for the last 2 years. My journey into this field was unexpected. I originally went to school for criminal justice because I wanted to be a juvenile probation officer and then a police officer, following in my dad's footsteps after his 39 years of service. But after doing some self-evaluation, I realized I could make a bigger impact by pivoting to sales where I could build relationships, establish trust, and solve problems as a single point of contact for businesses. What sets me apart is that I sell with integrity. My goal is to completely solve your problem, whether it's with me or a different company. I just want to make sure you have all the information you need to make the best decision for your business. The biggest challenge in my field is convincing people who have been burned by other salespeople that they can trust me. I actually care about what I'm doing, unlike most salespeople who just want to get the sale. It gets discouraging when you get so many no's, but I've been in this world long enough to know that for every 100 no's you get, you might knock on that 101st door and get that yes that makes your whole year. I'm very driven and I don't take no for an answer. I control what I can control - how I approach people and my activity. I can't control the responses, so I just don't internalize the negative things. I keep going and don't give up, especially when I believe in the product I'm selling.
Her Interview
Ten minutes with Brittney
01What do you attribute your success to?
I'm very driven and I don't really take no for an answer. It's about being positive and being in control of the things that I can control. I can control how I approach people and I can control my activity. I can't control the responses I'll get as a result of it, so I just can't internalize the negative things that may come from being in the roles that I've held. You just keep going. I don't give up, especially if I believe in the product that I'm selling. It's very easy to try to convince somebody that this would be the best route to go because I sell with integrity. So it's just controlling the controllables and moving accordingly.
02What’s the best career advice you’ve ever received?
Just don't carry emotions to the next conversation. It's easy as a human and as a salesperson to get caught up in a situation that happened prior to, but it's just like with your everyday life - you can't carry one thing over into the next relationship or the next job. You just have to shake it off and approach the situation as if it's a new situation. You can't carry the baggage. People feel that.
03What advice would you give to young women entering your industry?
Two things. You miss 100% of the shots you don't take, and just keep swimming. That's really one of my favorite phrases, and I know it's childish, but Dory was not wrong. Just keep swimming. As long as you keep swimming, you'll get to the finish line.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge is convincing people that have been burned by so many other salespeople that they can trust me. I take a different approach - my goal is to completely solve your problem, whether it's solving it with me or solving it with a different company. I just want to make sure you have all the information you need to arm yourself in making the decision that you need to make for your business. I'm trustworthy, but it's trying to convince people that I'm trustworthy, because everybody else is saying that they're trustworthy, too. As I've seen with most salespeople that come to other businesses, they just want to get the sale. I actually care about what I'm doing. It gets discouraging when you get so many no's, but I've been in this world long enough to know that for every 100 no's you get, you might knock on that 101st door and you might get that yes, and that could make your whole year, so you just have to keep trying.
05What values are most important to you in your work and personal life?
Integrity and accountability are the two most important values to me. The person that you are when no one is looking is the person that you are overall, and eventually those cracks will begin to show if you're not what you're saying that you are. So integrity is really important. I want to treat people the way that I would want to be treated. And then holding myself accountable, because when it's all said and done, if I don't make my goal, it's because of something that I did or did not do.
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