Cecilia Karime Ardila Novoa

I attribute my success to automating processes in order to influence people and facilitate their ability to analyze information and make decisions fast. The second thing is improvement across the company by standardizing processes, which helps us achieve multiple improvements in cost savings, certifications, and gaining new customers. Automation and standardization are my key drivers of success because they enable people to work more efficiently and help the entire organization improve.

During my career, the best advice I received was to take it easy. I'm very passionate about everything I do and very positive, so when we don't achieve objectives or plans, I try to influence a lot to make sure things happen. But sometimes the advice I get is to take it easy, try to relax a little bit more, and wait a little bit more so that people can continue doing a very good job with the multiple strategies. The advice is to take it easy because my passion is very high.

My advice is, first of all, to understand the organization very well, which is very important. Second is to understand what the service or products are that differentiate the organization. After that, try to standardize all people with multiple priority pillars so that people focus on the same objectives and strategies. And finally, follow up on these objectives with people very closely, because sometimes in companies, the people who work there don't know the company well, they don't know the service very well, they don't know the products, and sometimes they don't have very good standardized processes. The most important thing is to standardize the products, know the products and services very well, and then talk very closely with people to easily achieve objectives and track that the action plans are correct. At the end, when everybody achieves the objective, it's very good because you have a very strong process behind it, and people feel happy to achieve the objective according to the plan.

The most important value for me is to enjoy everything that I do with passion, because when people enjoy what they do, they immediately get whatever objective, resource, improvement, or recognition they're seeking. The most important thing is that everything you do, you need to like it, you need to have passion for it, and you need to learn and specialize in one thing very well in order to differentiate yourself from other people or in other jobs. First of all, it's to like or love what you do. Second is to have passion. And finally, specialize in only one thing in order to differentiate yourself and obviously become very proficient in that activity you specialize in. After that, the very good results will come.