Crystal Neil, CFP

Financial Advisor
Edward Jones
Shelbyville, IN 46176

Crystal Neil, CFP®, is a dedicated financial advisor with a career spanning over 13 years, specializing in helping clients organize, grow, and protect their assets. Growing up in Morgantown, Indiana, she learned the value of hard work, integrity, and the importance of putting people first—lessons that continue to guide her professional approach. Originally planning to pursue a career in pediatrics, Crystal’s path evolved through a psychology degree and roles in management and marketing, ultimately leading her to financial advising, where she combines strategic guidance with a personal, client-focused philosophy.

Crystal began her financial services career with Edward Jones in 2007, after earlier experience in roles such as Private Client Advisor at JP Morgan Chase and Regional Marketing Director at Australian Gold, LLC. At Edward Jones, she partners with a select number of families to develop personalized strategies for retirement planning, asset protection, and financial legacy management. Her approach emphasizes education, thorough analysis, and follow-through, ensuring that each client’s goals drive every financial decision. She holds the Certified Financial Planner (CFP®) designation, reflecting her commitment to professional excellence and ethical standards in financial planning.

Outside of her professional life, Crystal values building meaningful connections and helping others achieve their life goals. She views her work as more than managing finances—she helps clients translate their passions and dreams into tangible outcomes, supporting them in creating experiences and legacies that matter. Known for her thoughtful, consultative style, she balances meticulous portfolio management with a deep understanding of her clients’ aspirations, making her both a trusted advisor and a guide for long-term financial success.

• CFP (Certified Financial Planner)
• Crisis Intervention Team Certified
• Reiki Level 1
• Reiki Level 2
• NOVA Crisis Response Team (NCRT)

• Ashford University- B.A.

• CFP Board
• Johnson County Suicide Prevention Organization
• Shelby County Suicide Prevention Organization
• NOVA (National Organization for Victim Assistance)

• Crisis Intervention
• Suicide Prevention

Q

What do you attribute your success to?

Up until recently, I would say my relentless nature. I was always the type of person that would obsess, never sat down, never sat still. You know, they talk about people that burn their candle at both ends - well, I would burn my candle at every single spot that I could burn it. I used to believe I had undiagnosed ADD, and instead of medication, I would self-medicate with activities and events. I just have intense drive. Now, that being said, if I do not wholeheartedly believe in what I am doing, there is no way I could be successful. There are people who are successful in anything and everything; I am not one of those people - I could be successful in anything I believe in, but I have to believe in it authentically. After losing my daughter, everything changed. I learned to reset my central nervous system, and I'm no longer the person burning my candle at all ends. I'm still very high-energy and driven, but I am learning to protect my peace. I can sit in silence and I value that serenity. I value having weekends with nothing to do, whereas before the loss, a weekend with nothing to do would drive me insane. It's funny when you reset your central nervous system you learn to find balance and peace is not laziness or failure.

Q

What advice would you give to young women entering your industry?

First off, I would say do not put so much pressure on yourself. The world is at your fingertips. Your path, your passion, your career might change 10, 15, 20 times between now and the time that you stop working, and that's okay. My advice would be: you define what success and happiness is. Don't let society, don't let your parents, don't let your friends define that for you. Life is a journey, and it's all about figuring out who you are, being comfortable in your own skin. When you work, you are going to spend the majority of your time working, so it should be something that you feel good about yourself doing. Starting out, being young, we're going to have to do things we don't necessarily always enjoy, and that's okay. You're going to meet people along the way - it's a world of creating networks and contacts that's going to help you, and you're going to be gaining experiences and life skills. I'm a perfect example of that with all my different careers and jobs that got me to where I am today. I love my career, but who knows, 15 years from now I might be doing something different. I hope people retire and go on and pursue their passions. The world changes, don't fear that. Making mistakes and failing is not the end of the world. They are stepping stones to your success reframe your thinking do not panic when you fail or make mistakes IT's GOING TO HAPPEN and that is 100% ok!!! And never stop learning - knowledge is power. Always continue to learn. I don't think there's enough value put on education these days, and people feel like once they finish high school or college they're done. I continue my education all the time - I'm starting my CEPA next month. I'll never stop learning!

Q

What values are most important to you in your work and personal life?

Family is most important. I think my clients would say that as well - they always ask about my kids. They know how important my family is to me. Faith and spirituality are also very important. My clients are like family - when you work with me, that's one of the things that sets me apart. They're more than a client. When a client passes away, it's like losing an extended member of my family. I grieve. A lot of times it's a very tough loss. I've had some clients pass away and I've never met their children, but they come in and continue to work with me because they've heard so much about me from their parent. I may not share a lot of personal or intimate details, but who I am comes across. I'm an empath, a very authentic person. I think anybody that sits across the table from me can feel my values come across very, very strong when you work with me. Honesty and authenticity are extremely important. I don't mind somebody telling me something I don't want to hear. I appreciate that. I don't mind being called out on my BS - I appreciate that all day long over dishonesty.

Locations

Edward Jones

22 Howard Street, Shelbyville, IN 46176

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