Dianna C.

I just guess hard work, and I know that sounds cliche, but I work until the work is done, and if that's 4 o'clock in the morning until 10 o'clock at night, that's when I work. I don't really rest until it is done. And I try to be there for my team as much as possible, because I want them to understand that anything that they have done, or what they're asking, I've done, and to be confident in the answer that I'm giving them.

My father told me a long time ago that you have to jump out the window and build your wings on the way down to the ground. You'll get there. Women think that because they don't know something, or they're hesitant because they don't have all the skills, but sometimes you have to take that leap. And that's the best advice I can give anybody. If you tell yourself no, would you expect somebody else to tell you yes?

You have to keep pressing forward. Women think that because they don't know something, or they're hesitant because they don't have all the skills, but sometimes you have to jump out the window and build your wings on the way down to the ground. You'll get there. And that's the best advice I can give anybody. If you tell yourself no, would you expect somebody else to tell you yes? Always keep learning. I'm in a very male-dominant field, so you have to keep yourself up to date. You have to be able to speak like you know. Because, again, being in a very male-dominant field, you're gonna have those people who always feel like they know more than you, they've done more than you, but you have to stay steady and consistent in your message, and in your trainings, in your certifications, because it's important. And don't take anything personal. This is work. I tell my younger team members that, because I remember being there, but you can't take it personal.

Always keep learning. I'm in a very male-dominant field, so you have to keep yourself up to date. You have to be able to speak like you know. Because, again, being in a very male-dominant field, you're gonna have those people who always feel like they know more than you, they've done more than you, but you have to stay steady and consistent in your message, and in your trainings, in your certifications, because it's important. And don't take anything personal. This is work. I tell my younger team members that, because I remember being there, but you can't take it personal.

I went into quality because I believed that irrespective of your financial situation or your background, that you deserve quality care, and that there should be oversight of that care. My grandmother became ill when I first started in healthcare in the mid-90s. She was receiving care at a federally qualified health center. She had breast cancer, a rare form of breast cancer, and she was on Medicaid at the time and did not receive the care that she needed. At that point in my life and career, I went into quality because I believed that everyone deserves quality care regardless of their circumstances. What I'm most proud of professionally is that I have mentored a lot of people who have gone on to do really great things. That is what I'm most proud of.