Iris E. Padron
Iris E. Padron is a results-driven financial services and insurance operations expert with over 12 years of experience leading transformational initiatives in the industry. Currently an Independent Consultant, she provides strategic guidance to client executives on digital innovations, AI implementation, and software solutions tailored for business needs. Her expertise spans underwriting, policy administration, billing, claims management, and the deployment of insurance digital portals for carriers, agents, and insureds. Iris is recognized for her ability to navigate complex organizational landscapes, align business and IT strategies, and deliver large-scale programs with measurable results.
Previously, Iris spent over a decade at Ernst & Young, where she led business transformation programs, process improvements, and insurance technology implementations. She has successfully managed initiatives through all phases of project delivery, from risk mitigation and stakeholder management to technical execution and change management. Her leadership skills are consistently acknowledged by clients and colleagues, and she is valued for building high-performing teams, fostering collaboration, and mentoring professionals across all levels of an organization.
Beyond her professional achievements, Iris is committed to giving back through volunteer work, serving as a Personal Finance Instructor with Junior Achievement. Fluent in Spanish, she brings cultural competency and inclusive leadership to every role. Iris holds a Bachelor of Arts in Education from Denison University and certifications as a Project Management Professional (PMP) and Certified Scrum Master (CSM), underscoring her dedication to continuous learning, innovation, and excellence in the field.
• Certified ScrumMaster (CSM)
• Project Management Professional (PMP)
• Denison University - Bachelor of Arts
What do you attribute your success to?
I attribute my success to being a strategic thinker who can achieve results while fostering strong relationships at all levels of the organization.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that for every obstacle, there is an opportunity. This mindset has helped me approach challenges strategically, identify creative solutions, and turn potential setbacks into growth experiences. It’s a guiding principle that allows me to stay focused on results while building strong relationships across all levels of an organization.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to keep marching forward and maintain a positive mindset. Challenges are inevitable, but staying focused, resilient, and optimistic will help you navigate obstacles and seize opportunities along the way
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is adapting to an industry that is evolving rapidly in multiple directions. Staying agile and proactive is key to leveraging growth while navigating constant change.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are empathy and service—reaching out to others in need and helping people navigate through challenging times.
Locations
Hackensack, NJ 07601
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