Her Story
About Miranda
I've been in car sales for about 5 years now, and my journey started right after I graduated college in 2020. I began with an internship at Enterprise on the rental side of things, which gave me a foundation in the industry. From there, DriveTime reached out to me on the recruiting side, and I decided to check out the opportunity. It's been my current role ever since. My typical day involves a lot of multitasking - building relationships with different customers through phone calls, texting, and emails. I also handle inventory management, which includes price changing and staging the lot to make sure everything's in place. A big part of my role is training and developing others and being engaged in everyone else's deals to make sure we're meeting our goals as a team, not just with the number of sales but also with the products we offer like service coverage contracts and gap coverage. What I love most about what I do is making sure the right person is in the right vehicle. Building rapport means you get to know what's going on in their life, so it becomes more like a personal experience where someone actually cares about them rather than just being a number. Our company targets people with challenging credit, giving them a second chance, so it's really a helping opportunity. It's easier for them to get a car from us than somewhere else.
Her Interview
Ten minutes with Miranda
01What’s the best career advice you’ve ever received?
The greatest piece of advice I've received is more about the financial aspects of things. Certain decisions that you make can kind of impact things down the line. You want to be able to think in the moment, of course you want to plan ahead, but also just think in the moment about what's not going to negatively impact you in the long run.
02What advice would you give to young women entering your industry?
I think people think sales is more of a negative aspect, like it's just about trying to meet your metrics and hit a number. But there's so much other information that you learn along the way. Even being at the dealership, I learned a lot about financing and credit, and I'd definitely love to be able to learn more, which is why I'm open to other opportunities because I want to grow. My advice is to be able to learn as much as you can and go into it with a positive mindset and be optimistic about it.
03What are the biggest challenges or opportunities in your field right now?
The market has changed a lot, especially due to the economy. When I was initially coming into it, it was much busier. For example, technically this would be like our tax season, and it's slowed down a lot. So we're constantly trying to find ways to bring in more business. One of the challenges is trying to bring different people to reality, as far as setting aside their needs and wants. Sometimes you can want something, but it's not the best fit for your situation. So it's about bringing them to reality, like hey, I know that's what you want, but let's get you something that you need so you can get to where you want to be later. Let's start somewhere that way you can obtain it later. What's good with our company is that we target people with challenging credit, so it's easier for them to get a car from us than somewhere else. It's more like a helping opportunity.
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