Phylicia Applewhite

I would attribute it to curiosity, persistence, and a willingness to ask questions some may overlook. I think throughout my career, I've learned that some of the most meaningful improvements happen when you stop accepting processes at face value and start asking why things work the way they do. I've just never been afraid to learn something new, challenge assumptions, or step into unfamiliar territory, and that's whether I'm working with data, policies, or community systems. I focus on understanding how the pieces connect and how they impact real people. So success to me isn't about really achievement, it's about continuously learning, creating solutions, and leaving systems better than you found them.

I would say don't underestimate the value of your voice, your perspective, or your lived experience. I think many women sometimes wait until they feel completely qualified before pursuing an opportunity. My advice is super simple: don't wait, just apply for the role and ask questions and join the conversation. Learn the systems around you, understand how decisions are made, and become someone who can connect information, people, and solutions. Technical skills are important, but so are communication, adaptability, and critical thinking. I think most importantly, remember that leadership isn't about a title. Leadership is about creating value and helping others succeed and having the courage to contribute, even when you're still learning. Sometimes I feel not as adequate, because I don't have maybe as much experience as a lot of people, I mean, maybe degrees and whatnot as a lot of people, but I feel like my lived experience speaks for itself.

Integrity, transparency, and service are the values most important to me. I've always been interested in how things work, and when I first started this role, I didn't know anything about it, and it's just evolved into this amazing position and situation to help fix things in the homeless services industry.