Her Story
About Svetlana
I have been working as a Senior Immigration Advisor at Western Michigan University for 11 years, supporting international students from more than 120 countries. My journey to this position began when I immigrated to the United States from Latvia 22 years ago without speaking English. I had worked in education in Latvia at middle and elementary schools, and when I started at Western Michigan University at the front desk, I saw myself in these international students and knew I could help them navigate the challenges I had faced. I asked an advisor how I could become an immigration advisor, and she told me I needed a master's degree in educational leadership and higher education. One month later, I was admitted to the program, and three years later I graduated. A few years after that, I got this position and I'm still here. In my role, I provide legal immigration advising to help students maintain their status, conduct walk-in advising three times per week, lead workshops on work authorization and employment, and work with students who have lost their status to help them through reinstatement. I also serve as a designated school official working with Homeland Security. But I do much more than my job description. These students have no parents here, nobody to advise them, and I'm there for them during their hardest moments. I treat them as human beings first, not by their titles, and I help them see hope when they feel hopeless. Students have nominated me for the Make a Difference Award, a prestigious university recognition, which was a great achievement because it showed that they acknowledged the difference I make in their lives. I also bring my background as a professional singer and musician into my work, serving as a judge for international music performances and showing students that it's possible to follow your dreams while working hard.
Her Interview
Ten minutes with Svetlana
01What do you attribute your success to?
I attribute my success to my mother, who was a great example for me. She raised six children by herself and worked incredibly hard, and she taught me the value of hard work, sacrifice, and dedication to helping others. She even received two medals from the government for raising her children, and she gave them to me before she passed away last summer. From her, I learned to treat others as I want to be treated myself, and to see people as human beings first, not by their titles. That's why I have such strong connections with the students and professionals I work with. I also learned that success doesn't happen overnight, but one step at a time. My own experience as an immigrant who came to the U.S. 22 years ago without speaking English has shaped my ability to understand and help others going through similar challenges. I believe you can never truly understand someone unless you've experienced what they've experienced, and that empathy drives everything I do.
02What’s the best career advice you’ve ever received?
The best career advice I ever received came when I was at the university and I learned that leaders guide through their own examples. I want to be that kind of leader - not someone who just talks, but someone whose life and actions influence others. I don't like to just talk; I like to do, and that speaks volumes. If you say you love people but your actions show something different, those are just empty words. If you say you're helping but there's no action behind it, it means nothing. I always tell my students the same thing: let your work speak for you. Your actions will speak for yourself, and your work will speak louder than any words you could say.
03What values are most important to you in your work and personal life?
The most important values to me are treating people as human beings first, not by their titles, and helping others through action rather than just words. I believe in treating others as I want to be treated myself, which is something I learned from my mother. I don't focus on rewards or recognition when I do my work - I do it because I believe I can make someone's life better and because they need me. I choose to focus on the good things in life rather than only seeing the dark parts. When students come to me after losing their status, I remind them that this isn't the worst thing that could happen and help them see how many good things they already have. That perspective helps change their outlook. I also believe it's important to follow your dreams and show others through example that it's possible to pursue multiple passions. Success doesn't happen overnight, but one step at a time. Everyone faces challenges in life, but it's our choice how we see those challenges and whether we let them define us or inspire us to help others.
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