Her Story
About Tori
I began my career in 1999 in Guadalajara, Mexico, working in international sales in the export business. I was helping to export products like margarita glasses and blown glass to retailers like Pier 1 and JCPenney's. That's how I began my career in sales. I have been in sales and business development my entire career, though I've gone back to banking a couple of times. I just recently came back to banking - I've been back for 4 years and 7 months. I currently work at a branch in Bentonville, Arkansas, where the Walmart corporate offices are located, along with J.B. Hunt Trucking and Tyson Chicken. Bentonville is experiencing so much growth because of the Walton family investing in everything from refurbishing downtown areas to cycling to airports. Alice Walton has built Crystal Bridges, which is a huge museum, and she's building a medical school. There's always something new and exciting going on. My day is so varied - I could have a customer that is supplying chickens to one of the chicken factories, or it could be an executive that works for Walmart or one of the vendors. We also have a lot of Hispanic customers. I actually started my career in Guadalajara, Mexico, and lived the first 4 years of my life in Mexico, and then went back as an adult. I got my master's degree while I was down in Mexico, actually from a U.S. school, and then I stayed and worked there. I was there for a total of 11 years in Mexico. I am bilingual in Spanish with complete native fluency, so I am able to speak to our customers and my clients in Spanish. The most challenging thing I've ever done was when I was working in the oil and gas industry, basically funding private placement investments in oil and gas and working with family offices in Dallas and Fort Worth, Texas. I was basically brokering oil and gas fields to high net worth individuals and family offices. Women don't traditionally work in that industry - I didn't know of one the entire time I was doing that. I traveled throughout the United States to investment conferences and money shows, and I got into the family office arena by getting invited to a venue at South by Southwest in Austin. I was taking oil and gas companies, the owners who were fifth generation oil and gas, to these private conferences held around the United States and the world, mainly in attorneys' offices or private venues. That was by far the most challenging work I've done. In 2023, I was on my deathbed. I was in the hospital for 5 months and I survived various life-threatening events. I was on life support and no one said that I would live. I was able to come back from many things. I had blood clots in my lungs, they had to cut open my chest and take out the blood clots. I had a blood clot on my heart. I was on ECMO and oxygen and 13 IVs and dialysis. I was in the most critical care level of the hospital at AdventHealth in Orlando, Florida. I finally was able to get a physician to do the surgery, and he opened up my chest, took the blood clots out, took the blood clot off my heart. I had a tricuspid valve tear. And then they couldn't close my chest for a week. I went into shock, then they shocked me back to life. While all this had happened, my left femoral nerve was damaged in my leg, left leg, so I couldn't even feel that leg or walk on it. I survived, and that's when the hard part started, when I had to do pulmonary rehab and physical therapy and work back. I went into the hospital Memorial Day or the day before Memorial Day of 2023, I got out of the hospital October 13th, 2023, and then I went back to work in August 2024, managing a bank in Arkansas. That's my biggest accomplishment - surviving all of that and fighting for my life and having the will to fight through everything and going back to work and managing a bank right off the bat. I recently went back to Orlando - I go every 6 months - and I had my first normal right heart path, and I was told that would never happen. So I'm still healing and getting better and better every day. I think there's something I'm supposed to do with this and speak about it and talk about my experience in the hospital. I say all the time that they loved me so well, and they did, because not many people got off of that floor at AdventHealth in Orlando. Most of the people were dying around me.
Her Interview
Ten minutes with Tori
01What do you attribute your success to?
I attribute my success to drive and grit. I wanted to be a professional tennis player, so I learned a lot of drive from that. I think my parents and my grandparents - their work ethic - I learned that from them. I would say faith and hope, and drive, and grit, and determination have all contributed to my success. And now, having this different perspective on life, having been on my deathbed and being so close to death, I don't look at things the same way anymore. I do know that there's something I'm supposed to do with this, and I'm being called to talk about it and share my story. Hope is a huge thing when you're in that situation. More than ever now, with the faith and just knowing that if you want to do something, there's not anything that you can't do in this world. There just really are no limits. I truly do believe that, especially with God leading the way.
02What’s the best career advice you’ve ever received?
My father has always told me that the quietest person in the room is the most intelligent person in the room. It's the person that's listening and observing. So I would say listen more than you talk. Pay attention to people. Be the observer, be the learner. And be respectful. Use your manners. There is a lot to that - that the quietest person in the room is the smartest person, or the wisest person, because they don't feel the need to fill the entire room with whatever they think. A lot of times, we're wondering what they think. I think it's important to be very in the moment and thoughtful about things in meetings and that kind of thing. To be present. There's so many distractions in this world, so to be present in the moment. When you're talking with someone, give them your attention - not only be physically present, but be psychologically present in that moment when you're having a meeting or talking. Because that is really the only life we have - this moment. So we just have to stay in it, hold on to that.
03What advice would you give to young women entering your industry?
I would say take that chance. If you're afraid, go ahead and take a chance. Take the leap of faith. Do it scared. Go ahead and take the chance, because a lot of times we talk ourselves out of it. Sometimes in the doing it is when you learn that it all comes together. Maybe fake it till you become it. Until you're a master at it, you just keep showing up for yourself and putting in the practice. Because it's like anything else - in the practice of doing it, you will eventually become what you are trying to create. Whatever you're trying to create, it will happen. But it's the actual practice of doing it and being confident enough in yourself to go ahead and just take that - to bet on yourself. That's all we can do, is just put ourselves out there and take a chance on ourselves. I would say practice self-love and self-respect. Because I know as a younger woman, sometimes I can recall being insecure or scared. If you just work on that and keep doing these things, you make yourself proud of yourself that you tried it, you did it, and you strengthen that muscle. Definitely tell people to just go for it, no matter what, because there will be something to be learned from it. And then maybe later on, you'll see why you did that, and the puzzle comes together later. And it's revealed to you later why certain things happened a certain way. Be your own cheerleader, root for yourself, and take those chances. And most of all, I would say most importantly, listen to your gut instinct. I think our gut instinct is God. It's a voice within us saying this is the right way, go that way. Really work on that gut instinct and that intuitiveness and trust yourself. Those things, I think, would really help people. And never give up. There's always hope.
04What are the biggest challenges or opportunities in your field right now?
I would say right now there's so much talk about AI, and what does that mean? What does that even look like? How important is it? Everybody is kind of buzzing about it. What is that going to change in every industry? What does it really mean to me? Because I will tell you, I don't have enough - I'm not educated enough on it to really know what that means. I mean, of course I've got ChatGPT and Claude, and I play around with those, but I don't know if I truly know what the implications of all that - of AI - I don't know if I know what that is and how it's going to change our work as we move forward. What's fascinating is, you know, because it's the unknown, I guess it's a little scary. Like self-driving cars and things - it's fascinating and terrifying at the same time. What is it? What does it look like?
05What values are most important to you in your work and personal life?
I think keeping your promises to yourself and keeping your word to yourself and to other people. Definitely integrity. And then just really protecting your peace and happiness and not allowing things to interfere with that. One thing I think that's really challenging is leaving work at work. The practice of yoga really helped me break that up. So if I go to work and then I go to yoga, then by the time I get home, I'm more present at home. I would say being responsible for the energy that I take to the place - like, am I being positive today? Am I being upbeat? What kind of energy am I taking to work today? What kind of energy am I taking home? And being responsible for that and being able to shift it. I think being able to find things to do that - a catalyst or something to shift your energy so that you can stay at a high energy level. Because I feel like I'm being a better human. My coworkers, we kind of feed off of each other's energy. So if I'm tired, dragging, in a bad mood, other people might feed off of that. I don't want that. I want it to be more uplifting. I think trying to be responsible for that and being proud - like, being proud of myself for how I show up, showing up the way I want to show up in the world. Really being thoughtful about that and self-reflective. There's some days, though, you're just doing the best you can and you're just glad you even made it to work. And that's okay. And then not beating yourself up over it. The boundaries are so important and so challenging for me in my life. I have really had to work on that and learn to say no without guilt. That one's been a tough one. But the authenticity, the boundaries, the peace - so important.
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