Tracey Snyder
Tracey Snyder is a seasoned IT professional with over three decades of experience in computer support, system maintenance, and technical services. She began her career in the early 1990s as a Service Technician and Assistant Service Manager at Connecting Point of South Bend, where she honed her skills in computer repair, software installation, and OEM coordination. She later managed student computer labs and provided comprehensive technical support at Bethel University, ensuring faculty, staff, and students had reliable access to technology resources.
For the past 16 years, Tracey has served as an IT Support Technician at the University of Notre Dame, where she has been instrumental in maintaining and upgrading campus systems, managing Active Directory accounts, and ensuring compliance with security standards. Her work involves coordinating hardware repairs, deploying software updates, and supporting faculty and staff with technical troubleshooting, contributing to the seamless operation of the university’s IT infrastructure.
A graduate of Ball State University with a Bachelor of Science in Management Information Systems, Tracey combines technical expertise with exceptional problem-solving skills and a dedication to service. Her career reflects a commitment to keeping technology running smoothly while supporting the people who rely on it every day.
• Ball State University- B.S.
What do you attribute your success to?
I attribute my success to a lifelong fascination with computers—IT has always been my passion and the career I’ve wanted to pursue.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to never be afraid to earn the respect of others through your work and actions.
What advice would you give to young women entering your industry?
My advice to young women entering IT is to push through any challenge—no matter how male-dominated the field—and know that if you put your mind to it, you can succeed.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges and opportunities in IT and information management is navigating and succeeding in a field that is still heavily male-dominated.
What values are most important to you in your work and personal life?
The values most important to me in my work and personal life are helping people and embracing challenges, as overcoming obstacles in IT keeps me thinking and growing.