Courtney Munday

I would say my biggest accomplishment is as the Senior Manager of Academic Integrity at WGU, because servicing 200,000 students and several thousand employees, and being the person that they come to with the answers, when I don't always know the answers, but I sure am willing to try to find them. I'm still growing and learning in this space as well, and I get to interact with some really amazing professionals who continue challenging me to grow. Everything I know has really and truly come from me watching and learning from other people that I have admired. I have people who have been mentors for me that don't even know that they have mentored me, just because I've sat in meetings and thought, wow, I love how they speak to people, and so then I'll go and find a LinkedIn course or a training, and I'll try to cultivate that within myself. I never stop learning, and never stop pursuing someone who can be a really strong mentor. When I interact with people with really strong character, they just make me a better person, and being a better person gives me more drive to be better professionally, so that my influence on people mirrors that professionalism and that character.

I think the best advice that I could give anyone is work hard. Always do the right thing, have the courage to respectfully push back if something, if you have an idea, make sure your voice is heard, and advocate for yourself, because people really do want to hear what you have to say. Don't doubt yourself. You're there for a reason, and if there's something that you really want to accomplish, throw yourself into that learning, and throw yourself into circles of people that know more and have been there, so you can learn from them. Everything I know has really and truly come from me watching and learning from other people that I have admired. Never stop learning, and never stop pursuing someone who can be a really strong mentor, but also stay true to yourself. Use your voice and advocate for yourself, because you're in that room for a reason.

One of the biggest things that we're facing right now is how do we leverage AI and use it as a teaching tool and a learning tool, and the ethical use of it while still maintaining that academic integrity. Where is that line? How do we help students be educated so they know what that line is, and how not to cross it into letting AI do the work and learning for them? Because they have to use it in the workforce, but we have a lot of students who want to use it to get through their program, and we're not quite sure that that's the best use of AI when it's doing the work for them. So that's really the balance we're trying to find right now.