Cyntia Vila Nova

I just started as a Supplier Relationship Manager at Avetta two months ago, transitioning into the supply chain industry. Before this, I worked in hospitality as a Customer Success Manager, and I'm most proud of my ability to pivot across several different industries while achieving success in each one. I know some people concentrate on one area or niche, but due to necessity, I've had to pivot and try different niches and areas, and I've found success in all of them. My main area of expertise is relationship management - it's really my forte. I excel at talking to customers and getting them engaged in the value of the product. I also have several years of experience working with Latin American business, which I understand well not only because I speak Portuguese and Spanish, but also because I understand the business language and how Latin America works business-wise. I hold a bachelor's degree in Art Education from Universidade Federal di Pernambuco in Brazil, which I completed in 1994, and a master's degree in Drama Therapy from Brigham Young University here in Utah, which I graduated from in 2005. I'm certified in Diversity, Equity, and Inclusion, and I'm an active member of Utah Women in Sales and Salt Lake City Women in Business.