Jeanelle Romero

Accomplished public sector leader with more than 19 years of experience managing large-scale Medicaid programs, healthcare operations, and government initiatives. Currently serving as Bureau Chief for the New Mexico Health Care Authority, providing strategic leadership, policy oversight, and operational direction for critical healthcare programs that support diverse populations across the state. Proven expertise in program management, regulatory compliance, stakeholder engagement, process improvement, and cross-functional team leadership.

Previously served as Medicaid Program Manager with the New Mexico Human Services Department for over 16 years, leading the administration, implementation, and continuous improvement of Medicaid services and initiatives. Demonstrated success in managing complex government programs, ensuring compliance with federal and state regulations, optimizing operational performance, and collaborating with healthcare providers, community organizations, and government partners to improve access to care and program outcomes.

Recognized for strong leadership, strategic planning, policy implementation, and the ability to drive organizational effectiveness while advancing healthcare access and service delivery for vulnerable populations. Skilled in program administration, government relations, healthcare operations, stakeholder management, and team development.