Influential Woman · National Society Daughters of the American Revolution
Jeanne McMillan
State Service for Veterans Chair, National Chair of the Flag of the United States of America, Flag of the United States of America
Urbandale, IA
Her Story
About Jeanne
My professional journey has been deeply rooted in service and science. I spent 33 years working in a clinical laboratory in Iowa, specializing in special chemistry where I analyzed thyroids, pregnancies, and anemia. The work was wonderful - I never regretted going a day in my life. I absolutely loved the laboratory and the testing. During my time there, the laboratory got into research, and I had the opportunity to conduct research for the CDC, Beckman Laboratories, and Abbott Laboratories, helping to set standards for thyroid testing and PSA testing. One of the pathologists I worked with saw potential in me for counseling, so I studied, got certified, and spent about 7 years counseling in the evenings at a family recovery center for alcoholics and drug addicts while still working at the lab during the day. That was so rewarding - young kids would say I saved their life, but I didn't save their lives, they saved their own lives. I just gave them some tools. After retiring from the lab, I used my master's degree in education to do substitute teaching, which I loved. Now, at 72, I'm fully dedicated to volunteering, particularly with veterans, which is my passion. I've been volunteering for 15 years and currently volunteer at the VA two days a week. I'm in charge of the coffee cart, visiting with veterans, giving them snacks and coffee, and I also work with their library stocking books and help with correspondence in the office. Through the National Society Daughters of the American Revolution, I serve as the State Service for Veterans Chair in Iowa and as the national chair of the Flag of the United States of America committee. In 2026, I received the inaugural Jeannie McMillan Volunteer of the Year Award from the VA, which they named after me. I'm particularly proud of writing a proposal to the National Park Service to create braille flags for the National Mall in Washington, D.C., to provide inclusiveness for visually impaired veterans, citizens, and children. The DAR executive board supported it, and two beautiful braille flags were installed in the National Mall for the Celebration of America 250. Life does not stop when you retire - it actually kind of starts.
Her Interview
Ten minutes with Jeanne
01What do you attribute your success to?
I attribute my success to my faith and spirituality. I am very spiritual - I pray when I get up in the morning and talk to God half the day or more. I've had some hard knocks, and I totally believe that it's not our plan, it's His. Every time something has not worked out for me and I've questioned it, things are always better with His plan. Every single time. Everything that has happened to me, if I just let it go and say, you know what, this was not meant to be, it's His plan, and He does it better. I was born in poverty, my parents were divorced, I got divorced and had to raise my children single, and you think the whole world's ending. Then you meet someone, and it's the one you were supposed to be with. I've had things happen in the DAR where women blackballed me and I thought I was gonna move up, and I thought, okay God, apparently I'm not supposed to have this. But what's really cool is I was supposed to be chair of the flag, and that's perfect for me. So it's like, just let it go. If I just let it be and let Him take over, every single thing in my life is better.
02What’s the best career advice you’ve ever received?
When I was 16, I was a waitress, and the lady who owned the diner would come pick me up for work. I remember getting in her car one day, and her saying to me, Jeannie, I want to talk to you about something. She said, always be careful about the friends you run with, and the people you make as your friends. I still remember that to this day, because I used to tell the kids on the recovery center that would come in, you are who you run with. I think there was a couple of girls she did not particularly care that I ran with, and she would say, you be careful. Then, only a few years ago, I was at a function, and one of my girlfriends came up to me and said, that gal over there? She is not your friend. And I said, no, you know, I needed to hear that. She goes, oh yes, you did. She said, I will always tell you. That really is important for people to know, especially young girls, because girls are so hard on each other, and there's so much peer pressure. And then when you get older, there are still mean girls out there. Every day I say to myself, be kind. It's all about being kind. It's easy just to be kind.
03What advice would you give to young women entering your industry?
Being a laboratory technician is one of the best jobs there are. It's just fabulous. But I think that strength, strength and faith in themselves, and believe that they can do it. I think that women, especially young women, have low self-esteem, and there's a lot of pressure, and even a lot of pressure to succeed. And then when you get to be my age, it's like, why did I worry about all that? Or why did I fight for that? You don't have to compare yourself to others. You don't have to be like others. You have to be you. But you have to believe in yourself. Believe in yourself, believe you can do it. Maybe taking some leadership courses, things like that, but I think it's believing in their self.
04What are the biggest challenges or opportunities in your field right now?
I hope AI isn't going to be a challenge. In the field of laboratory medicine, there are lots and lots of women. There is not any kind of sexual preference issue - there are lots of women in the laboratory field. And the DAR is all women, so I don't think there are any challenges in that regard. I would just say the biggest challenge may be AI sometime. As far as technology, laboratory technology keeps improving and improving. When I first started out, we were doing manual testing. By the time I retired, everything was automated. I've been gone now for not quite 20 years, but I'm sure that everything is upgraded and so much nicer. I'm sure also that a lot of it will become AI. That's what I see, because the medical field is becoming that way. They're using AI to detect cancer.
05What values are most important to you in your work and personal life?
Honesty and integrity. Absolutely. Those are the values that matter most to me in both my work and personal life.
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