Lisette Chanta

I’ve been in banking for about 12 years, starting my career as a teller and growing through the organization with the support of strong leaders who offered meaningful feedback and believed in my potential. Over time, that support helped me transition into management, where I’ve now spent the past six years leading and developing teams. Along this journey, I balanced motherhood with returning to school, earning dual bachelor’s degrees in business administration and human resources, as well as an MBA, experiences that deeply shaped how I lead and how I show up for others.

My leadership style is grounded in servant leadership; I lead with heart. I’m intentional about caring for the people I lead while also staying focused on the needs of our membership. For me, leadership is a balancing act: supporting, coaching, and developing our teams while ensuring we continue to deliver meaningful, member‑focused outcomes. Much of my role centers on coaching and influencing, and it has continued to evolve, especially through the pandemic, as I learned how to better navigate the emotions, challenges, and realities people bring into the workplace.

What originally drew me into management was a genuine desire to help people achieve their career goals, just as others once did for me. Today, that purpose continues to guide me, alongside a growing passion for strategic leadership and decision‑making. I’m motivated by the opportunity to help lead organizations into the future, as careers evolve, roles change, and people bring more of their whole selves, including their home lives, into their work.