Miki Jackson, Safety Manager on Influential Women

Influential Woman · Occupational Health and Safety

Miki Jackson

Safety Manager, Goodwill Industries of Central Oklahoma

Oklahoma City, OK

17Years experience

Certifications · Degrees · Memberships

Degree Bachelor's Degree Degree Master's Degree in Adult Education Cert Associate Safety Professional (ASP) Cert Certified Safety Professional (CSP) Member American Society of Safety Professionals Member Women in Safety Excellence (WISE) Member Oklahoma Indian Hills Powwow Club of Oklahoma

Her Story

About Miki

I began my professional journey 30 years ago as a hairdresser, but life circumstances led me back to school in my late 20s as a single mom. I started my bachelor's degree and was about halfway through when I had a pivotal moment - we had an injury at work that really hyper-focused me on what my passion was: the people. That particular injury still sticks with me today, and the young man still calls me every year just to catch up, which makes everything good for me. I went on to finish my bachelor's degree and later earned a master's in adult education. In July 2024, I earned my Associate Safety Professional and Certified Safety Professional credentials through the Board Certified Safety Professionals Association. I'm a big proponent for both formal education and informal education - what we sometimes call YouTube education - the stuff you have to figure out even when there's no manual or the manual is like watching paint cure. There have been setbacks along the way, but this has been the most rewarding thing I could think of in my life, which is why I keep doing it.

Her Interview

Ten minutes with Miki

01What’s the best career advice you’ve ever received?

Way back in college, one of my professors sat down and shared an equation with me that has stuck with me ever since. The equation is: the perceived benefit minus the perceived cost equals your degree of motivation. This equation works whether it's in your career, your personal life, your finances, or even a move - it doesn't matter what it is. I have always looked at it that way, and it really helped me put into perspective a lot of things that I've done over my career and in my personal life. That was probably the one piece of advice that has stuck with me the longest.

02What advice would you give to young women entering your industry?

Find a great mentor. I have a young man that works for me who has a degree in occupational safety and health, and even though he has that degree, being able to mentor him has done a lot of good. I'm also a WISE member - Women in Safety Excellence - through the American Society of Safety Professionals, and I mentor for them as well. I think that had I had somebody to mentor me through the first five years of my career, it would have made a huge difference. Even now, at the stage I'm in in my life, I still look to people to mentor me in learning new aspects. For example, I've never learned radiation previously, but I have mentors that do know how to work a radiation program, so they still mentor me. You never stop learning and you never stop needing guidance.

03What are the biggest challenges or opportunities in your field right now?

In safety, the biggest challenge is always overcoming that stigma that safety is one of those few departments that doesn't bring in money. That's how a lot of leadership sees our role - they think we just cost them money. But that's also the biggest opportunity, because we can prove them wrong. We can save companies millions if our job is done right - in workman's comp costs, in general liability costs, in all kinds of areas like insurance, and we can also help them gain a better reputation. So I guess our biggest opportunity is also our biggest challenge sometimes - it's just overcoming that stigma.

04What values are most important to you in your work and personal life?

People. Whether it's in my work or through the volunteering and mentoring I do, it's always just the people that is one of my greatest values - treating people, helping people, treating them with respect no matter what the situation is. In my line of work, if I don't build those relationships with people, it doesn't really matter what rules I know. I could know a million different rules, but if I don't know how to treat people, they're not going to take it seriously. I always value people first, always.

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