Her Story
About Rikki
I started my career while going to grad school, working at a newspaper and television station doing newspaper archiving and news research. I was at the Tampa Tribune, which no longer exists, and I was really collecting and preserving the 100-year history of that newspaper. That is what I wanted to focus on after grad school - collecting and working on collecting the history. After grad school, I took a job as a corporate librarian and archivist at a publishing company. Around 2006, the fallout of Enron and Arthur Anderson was trickling down into all industries, and lawyers in corporations were starting to say there is a thing called records management. I was working for a general counsel at a publishing company in San Antonio, and he came to me and said he needed me to also be a records manager. I did some research and found out that the best certification I could get was through the Institute of Certified Records Managers to become a CRM, and I got on that path and became a certified records manager. That is what I have done ever since. I went from that publishing company to Blue Cross Blue Shield of Tennessee, then to the Atlanta Housing Authority, and I have been all over. I have done this in government, private industry, and quasi-government. I have gone around helping companies clean up their records act. Now I am at Buckeye Partners, which is an oil and gas pipeline company, pipeline and terminal company, and we are working on getting our records act together here. I love the puzzle of it, the compliance aspect of it. There were very bad people doing very bad things, and people like me had to come along to help protect companies and help protect people to make sure that we keep the right things for the right amount of time. I like finding the mess, cleaning up the mess, and putting the puzzle pieces together.
Her Interview
Ten minutes with Rikki
01What do you attribute your success to?
I attribute my success, first of all, to the mentors that I have had who have helped me along the way. I attribute it to a lot of hard work. And I attribute it to the grace that I have received in the times when I needed to step away - being allowed the grace to step away, and then come back.
02What’s the best career advice you’ve ever received?
The best career advice that I have ever received is to find and then thank female mentors. I think I have been very privileged to have had some great female mentors on my path. I think that those of us who have had that in our lives, especially at my age, that is not a thing that was always there, and so I was privileged to be able to have that. So find them, they are out there. Find female mentors in business, and once you find them, embrace them, and thank them for being there for you, because it is a privilege, and it is not something that everyone has.
03What advice would you give to young women entering your industry?
The advice that I would give to young women entering the industry is to find a mentor, and do not give up. There will be times when it is challenging, and when it is frustrating, but this is a great field, and it is a changing and challenging field, and it is exciting, but it is worth it, so just stick with it.
04What are the biggest challenges or opportunities in your field right now?
I think some of the biggest challenges in the field right now are, and it is probably across the board in many fields, navigating what AI means in this space, how we are going to work with it, how we are going to govern it, and what it means for the future in our space. I think that is really the thing that has been on everyone's mind probably for the last several years, is what AI means in this space.
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