Belinda Ly Luna, Senior Vice President, San Francisco Branch Manager on Influential Women

Influential Woman · Insurance

Belinda Ly Luna

Senior Vice President, San Francisco Branch Manager, Chubb

San Francisco, CA

21Years experience
5Awards received

Certifications · Degrees · Memberships

Degree Communications degree (undergraduate) Degree Master's degree in Business Member Arizona Women in Insurance Network (founder and leader) Member Insurance Industry Charitable Foundation (board member) Member Leading Ladies Member Junior League of Phoenix

Her Story

About Belinda

My entire career has always been about transforming industries and driving high-performing organizations. I got into insurance through my network - when I moved back to Arizona, someone introduced me to a small mom-and-pop insurance company, and 19 years later, I've been continuing to scale and excel in my career. I've been expanding into multiple geographies with double-digit growth, and every couple of years I've been provided a more amplified role with more responsibilities. It really is through creating impact and driving a sales culture, and my superpower is always making sure that women have a seat at the table. In addition to what I do in my day job at Chubb Insurance, I also lead our Women's Impact Group for North America - we have 33,000 people globally, and 60% of them are in North America, so I lead the women's group and the women initiative in our organization. I've also formed an insurance group in Arizona where I'm one of the founders and leaders, really promoting networking, professional development, and mentorship, making sure that women have the skill set and the network to continue to propel in their career. We're company agnostic, bringing the entire industry together to ensure that women have a bigger seat at the table. I recently relocated to San Francisco and took on a bigger role, going from a $200 million branch to now $850 million. I oversee the entire office - our company has over a thousand product units, so anything that touches the San Francisco P&L is under my jurisdiction, and my job is to grow it and grow it profitably. My typical day is leading leaders - we're a very sales-oriented, high-performance organization, so my goal is to make sure every manager has the tools and the skill set to drive their production profitably. I'm the face in the industry and in the market with clients and brokers, and I'm coaching and developing the team to ensure that they have the tools to take the company to the next level.

Her Interview

Ten minutes with Belinda

01What do you attribute your success to?

I attribute my success to how I build my board of directors. I think a lot of times, your network really becomes your net worth. Having people around you with real-life experience who are able to push and motivate you and challenge you has been invaluable. I've been very fortunate with every company I've worked with to have a board of directors internally and externally to help propel my career. The last couple of careers I've had, it's also been about the sponsorships internally within the organization, but more importantly, having my clients be the ones advocating for me as well. I've been very blessed in the last few opportunities because they know I have the soft skills and the skill sets to do the job, and having my network advocate and get a seat at the table to say, 'Hey, you should really consider Belinda internally, externally.' That's really why I think I've been on the fast track on accelerating with the companies I've been with. In the last 5 years, I've been really focused on building my brand beyond my geography. A lot of times, Phoenix is a little bit smaller, and most of the insurance companies are on the East Coast. But I'll tell you now, 5 years later, regardless of where I am, people know me because I was able to find ways to connect with them, regardless if they're in my geography or not. Those sponsorships in Home Office, the ones that are making the executive decisions - they need to know you, and you have to be top of mind.

02What advice would you give to young women entering your industry?

I think it's not just about finding a mentor, but being able to find an executive sponsor, and that relationship is reciprocal. If someone has a bank on you, you gotta show up every day. You have to build your brand beyond your geography. A lot of times people stay in smaller markets, but you need to find ways to connect with people regardless of where you are geographically. Those sponsorships in Home Office, the ones making the executive decisions - they need to know you, and you have to be top of mind. It's really about creating impact and driving a sales culture. We have to make ourselves have the tools to be the obvious choice - not to be the loudest, but to be able to help women craft their brands and sell themselves and connect in ways that we never have. You want to be the person that people choose in a respectful manner. It's not something you're born with - I had to teach myself through the years. But through time, it's a skill that can be learned and refined, and making sure that everybody has the same skill set. We're teaching ourselves to push forward and be able to be the obvious choice. The goal is making sure that women see that they have the potential, because you want to see people that look like you who have had the same path. Everything I do in my networks is really about work-life integration - you can always pull a piece of who you are personally and professionally. Giving back to the community is what drives me, because I was given the same opportunity. Someone helped coach and develop me. 20 years ago, I didn't know how to sell my brand, but 20 years later, through my experience, I can give back the same knowledge to ensure that the connection with people and opportunity is what's going to propel your career.

03What are the biggest challenges or opportunities in your field right now?

I think the biggest challenge is the change in climate right now. We need to continue to promote women, and even with all of our organizations as we rally groups of women together, we're facing the same thing - we've almost digressed, I would say. When people lean out, we gotta lean in a little bit more. It really is not even about gender equality, it's just making sure that we are putting ourselves in positions to be successful and building constituents outside of even gender. We need men to lean into us and vice versa. This should not stop now - this is kind of a pivotal moment, and we have to continue to plant it and move forward more than ever. We have to make ourselves have the tools to be the obvious choice, not to be the loudest, but be able to help women craft their brands and sell themselves and connect in ways that we never have. You want to be the person that people choose in a respectful manner. For me, the mission will never stop. We gotta continue to push forward because the tides will turn at some point, and hopefully by my generation or when I retire, we don't look at just saying 'we gotta get women at the C-suite table' - it's because we're getting women because they're the most qualified, because we're fostering and developing their talent to ensure that they are the obvious choice. I think we have a lot of work to do, but honestly, if you have the right group that are willing to help transform it, it is so easy when you bring the power of one together. When you're building women, you're building a community, because we not only sponsor women, we sponsor everyone else. We have the ability to bring out the best in everyone, so they need more of us.

04What values are most important to you in your work and personal life?

The most important value to me is making sure that women have a seat at the table and empowering others to reach their potential. My superpower is bringing out the best in everyone - finding the passion within themselves and ensuring that they're at the optimal range of their potential. I have that ability to really connect and find the inner superpower in people and translate it into professional output. Seeing people win and helping people thrive is my jam. Giving back to the community is what drives me, and everything I do is really work-life integration. I think you can always pull a piece of who you are personally and professionally. It's not just about doing it for me - I'm doing it for people behind me, and they see that I'm different, and if I can get there, they can as well. The goal of elevating women is making sure that they see that they have the potential as well. It's my obligation as a woman and as a woman of different race. I've been so fortunate by having access, but it's access that I had to pave the way for myself. No one taught me what to do, so my lifelong goal is making sure that if you're eager and you want to learn, I will provide you access and information and skills to get there. That actually invigorates me - the more I see people who are deserving to thrive and want to thrive, people are very open to providing that if they see you're willing to work for it. The energy is contagious, and when I get into a room and see people that are like-minded who want to make things happen, it's just creating a bigger community. It's in our DNA - it's not work, it's my obligation.

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