Dianna M Thomas B.A.,M.A.OL

Dianna M. Thomas, B.A., M.A.OL, is a Centralized Leasing Manager at Elmington and an emerging leader in the affordable housing industry, with nearly five years of experience serving communities across the Nashville area and beyond. Dianna developed an early passion for helping others access safe and stable homes. After graduating college in 2021, she began her career in Section 8 housing, where she gained hands-on experience supporting individuals and families navigating the complexities of low-income housing programs. Her work is rooted in service, driven by a deep commitment to making a meaningful impact in her community. In her current role, Dianna leads a centralized operations team responsible for processing housing applications across multiple states. She oversees the development and training of leasing specialists, equipping them with the skills to accurately calculate and annualize income, properly qualify applicants, and ensure all documentation meets compliance standards. Known for her attention to detail and leadership, she has helped her team improve efficiency, increase application volume, and generate stronger referral pipelines. By mentoring others and strengthening processes, she continues to elevate both individual performance and overall team success. Dianna is also recognized for contributing to an innovative approach within the housing industry. Working within a centralized model, her team processes applications from a single office while collaborating remotely across states such as Florida, Alabama, and California—creating a more streamlined and responsive experience for applicants. In a field where approval timelines can often take 30 to 60 days, her team has successfully reduced turnaround times to as little as one week, providing faster access to housing for those in need. Complementing her professional experience, Dianna earned her Master’s degree in Organizational Leadership with a concentration in Project Management, reflecting her commitment to continuous growth and her dedication to becoming a stronger leader in the industry.

• Certified Occupancy Specialist (COS)

• Volunteer State Community College Mastering Project Management with PMP
• Trevecca Nazarene University Master of Organizational Leadership in Project Management, Project Management
• Trevecca Nazarene University Business Management Leadership, Marketing/Marketing Management
• Volunteer State Community College Associate of Science - AS